News
For up to the minute news from ELHA, please visit our Facebook page.
Open letter from the Minister for local Government, Housing and Planning to social housing tenants in Scotland
08/07/2020
The Minister for Local Government, Kevin Stewart, has written an open letter to all our tenants.
When We Visit You
07/07/2020
A short video on safety measures we have in place to protect you and our staff during home visits
Anne to the Rescue!
29/06/2020
Our Money Adviser, Anne Rattray, has been inundated with requests for help since lockdown started, and has been quietly working away, making things easier for our tenants.
Social Distancing
29/06/2020
Social Distancing is hard, and understandably some may be starting to relax a little, but please respect other people’s decision to remain safe.
Bins!
29/06/2020
Ah, it wouldn’t be a newsletter without an article on bins, would it? But did you know that recycling may save you money.
Hope for the Best, Prepare for the Worst!
29/06/2020
No one likes to think about getting older, but everyone should prepare for it to make sure their next of kin aren’t left with having to sort out a messy tenancy end when their loved ones pass on.
Top Secret: TIG-Web Wants You (Shopping Vouchers Available!)
29/06/2020
Are you familiar with internet banking? Do you have an iPhone? If so, we’re looking for a few volunteers to be the first in the UK to test some exciting new digital services we’re working on with a well-known company.
Coronavirus Update
19/05/2020
We hope this latest e-news finds you and your families well. It has been a challenging month for everyone, both staff and tenants have had to make adjustments to "the new normal".
Rents & Money Advice
19/05/2020
Thanks to all of you that paid your rent in April - this helps us ensure we can help our tenants who are genuinely struggling to pay their rent at the moment.
Wellbeing Checks
19/05/2020
Our staff are currently checking in by phone with tenants with vulnerabilities or who live alone, to make sure everyone is okay.
Repairs & Maintenance
19/05/2020
Planned maintenance is still on hold, and we are only attending urgent and emergency repairs.
Allocations & New Builds
19/05/2020
We continue to follow Government guidance in this area, but we will still inspect and renovate any empty homes we have ready for relet.
Performance 365
19/05/2020
For those of you who like to keep an eye on how we're doing, our annual performance figures are now up on Performance 365.
Community Resilience
19/05/2020
East Lothian can be very proud of its people - local residents have volunteered in huge numbers to join Community Resilience Teams.
Tenant Satisfaction Survey Results
19/05/2020
First of all, we're sorry it's taken so long to publish these figures - we've had them for a while and did intend to publish them in our quarterly printed newsletter last month, but events overtook us a little!
Temporary Changes to Allocations
09/04/2020
The current Government guidance is that everyone should delay moving home if they can, during lockdown.
Right to Repair and Alternative Contractors
09/04/2020
The Right to Repair Scheme ensures that Housing Association tenants receive a good repair service for important repairs. Repairs which fall under Right to Repair must be completed within a set response time, and if we fail to meet this timescale, we must
Your Rent and Coronavirus
31/03/2020
We will not take legal action against you if you cannot pay your rent due to the Coronavirus outbreak.
Thank you!
27/02/2020
We are thrilled that over 300 of our tenants chose to take part in this year's Rent Increase Consultation - that's almost a quarter of all tenants!
Settled Status
27/02/2020
Following Brexit, there will be a transition period for EEA nationals until 31 December 2020.
Best Start Foods
24/02/2020
UK Government Healthy Start vouchers are stopping for families in Scotland at the end of March 2020.
The LIFT Scheme
31/01/2020
If you are a local authority or housing association tenant, you could be eligible for funding of up to 40% towards the cost of a home through the Scottish Government's LIFT scheme.
Changes to the Tenancy Agreement
01/05/2019
Some of the Housing (Scotland) Act changes to your Tenancy Agreement have now been applied.
