News

For up to the minute news from ELHA, please visit our Facebook page.

Minister Not For General Use

Open letter from the Minister for local Government, Housing and Planning to social housing tenants in Scotland

08/07/2020

The Minister for Local Government, Kevin Stewart, has written an open letter to all our tenants.

When We Visit You

07/07/2020

A short video on safety measures we have in place to protect you and our staff during home visits

ELHA SPRITE Anne Money Advisor

Anne to the Rescue!

29/06/2020

Our Money Adviser, Anne Rattray, has been inundated with requests for help since lockdown started, and has been quietly working away, making things easier for our tenants.

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Social Distancing

29/06/2020

Social Distancing is hard, and understandably some may be starting to relax a little, but please respect other people’s decision to remain safe.

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Bins!

29/06/2020

Ah, it wouldn’t be a newsletter without an article on bins, would it? But did you know that recycling may save you money.

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Hope for the Best, Prepare for the Worst!

29/06/2020

No one likes to think about getting older, but everyone should prepare for it to make sure their next of kin aren’t left with having to sort out a messy tenancy end when their loved ones pass on.

Love To Shop Sprites

Top Secret: TIG-Web Wants You (Shopping Vouchers Available!)

29/06/2020

Are you familiar with internet banking? Do you have an iPhone? If so, we’re looking for a few volunteers to be the first in the UK to test some exciting new digital services we’re working on with a well-known company.

Elha Sprite Mask

Newsflash 22-06-20

22/06/2020

Coronavirus and Phase 2

Coronavirus Update

19/05/2020

We hope this latest e-news finds you and your families well. It has been a challenging month for everyone, both staff and tenants have had to make adjustments to "the new normal".

Rents & Money Advice

19/05/2020

Thanks to all of you that paid your rent in April - this helps us ensure we can help our tenants who are genuinely struggling to pay their rent at the moment.

Wellbeing Checks

19/05/2020

Our staff are currently checking in by phone with tenants with vulnerabilities or who live alone, to make sure everyone is okay.

Repairs & Maintenance

19/05/2020

Planned maintenance is still on hold, and we are only attending urgent and emergency repairs.

Allocations & New Builds

19/05/2020

We continue to follow Government guidance in this area, but we will still inspect and renovate any empty homes we have ready for relet.

P365

Performance 365

19/05/2020

For those of you who like to keep an eye on how we're doing, our annual performance figures are now up on Performance 365.

Dunbar Resilience Team delivering groceries

Community Resilience

19/05/2020

East Lothian can be very proud of its people - local residents have volunteered in huge numbers to join Community Resilience Teams.

Tenant Satisfaction Survey Results

19/05/2020

First of all, we're sorry it's taken so long to publish these figures - we've had them for a while and did intend to publish them in our quarterly printed newsletter last month, but events overtook us a little!

ELHA SPRITE Mask

Temporary Changes to Allocations

09/04/2020

The current Government guidance is that everyone should delay moving home if they can, during lockdown.

ELHA SPRITE 2B

Right to Repair and Alternative Contractors

09/04/2020

The Right to Repair Scheme ensures that Housing Association tenants receive a good repair service for important repairs. Repairs which fall under Right to Repair must be completed within a set response time, and if we fail to meet this timescale, we must

ELHA SPRITE Mask

Your Rent and Coronavirus

31/03/2020

We will not take legal action against you if you cannot pay your rent due to the Coronavirus outbreak.

Hannah Strachan Housing Apprentice

Trainee Estates Assistant

12/03/2020

Say hello to Hannah!

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Calling TIG-Web!

12/03/2020

We're looking for volunteers.

I O

Have You Noticed...

12/03/2020

... the video icons in your My Home account?

Recruitment - Housing Officer

11/03/2020

We're currently looking for a Housing Officer

Q3 Complaints Analysis

27/02/2020

Our most recently complaint report has been published

ELHA SPRITE Red Dress Holding Circle THANK YOU FOR GETTING INVOLVED

Thank you!

27/02/2020

We are thrilled that over 300 of our tenants chose to take part in this year's Rent Increase Consultation - that's almost a quarter of all tenants!

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Settled Status

27/02/2020

Following Brexit, there will be a transition period for EEA nationals until 31 December 2020.

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Best Start Foods

24/02/2020

UK Government Healthy Start vouchers are stopping for families in Scotland at the end of March 2020.

The LIFT Scheme

31/01/2020

If you are a local authority or housing association tenant, you could be eligible for funding of up to 40% towards the cost of a home through the Scottish Government's LIFT scheme.

Our Assurance Statement

07/10/2019

This has now been submitted to the Scottish Housing Regulator

Make A Stand

Make a Stand

07/06/2019

We have signed up to make a stand against domestic abuse.

Changes to the Tenancy Agreement

01/05/2019

Some of the Housing (Scotland) Act changes to your Tenancy Agreement have now been applied.

TPAS Accrediation Full Col

Gold!

02/04/2019

We have successfully renewed our Gold TPAS Accreditation

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On Universal Credit?

01/04/2019

Update with your new rent now!

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