News

For up to the minute news from ELHA, please visit our Facebook page.

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Festive Closure Dates

20/12/2021

Our offices will be closed from 12:30pm on Friday 24 December 2021 and will reopen at 9.00am on Wednesday 5 January 2022.

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New Year, New Home?

20/12/2021

Did you know that around a third of our new tenants come through Mutual Exchanges?

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Service Charges

20/12/2021

Some of our tenants receive a Service Charge in addition to paying their rent. Service Charges are costs that we pass on for extra services we provide such as stair cleaning, warden costs or factoring services.

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Updates for Families on Benefits

20/12/2021

Updates on the Child Disability Payment, Scottish Child Payment and the Family Pandemic Payment

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New Home Visit Requirements

17/12/2021

We have new restrictions in place

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Winter Talkback

15/12/2021

Our Winter 2021 Talkback is now available to download

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Universal Credit Update - Autumn Budget

24/11/2021

It was announced in the Autumn Budget that workers on Universal Credit will get a cash boost by 1 December.

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Get Ready for Winter

24/11/2021

We had a long hot summer, does this mean we’re going to have a long cold winter?

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Winter Road Maintenance

24/11/2021

While we don’t own any roads (even if we own all the homes on a street, the roads are still adopted by East Lothian Council), we want to make sure our tenants know what to expect when it comes to winter road maintenance.

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These Homes Update

24/11/2021

These Homes, our new Digital Lettings Service, went live in March this year, and we advertised our first properties in April.

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Hope for the Best, Prepare for the Worst!

24/11/2021

There is home contents insurance specifically designed for housing association tenants

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Health in Mind

24/11/2021

Health in Mind is a charity which promotes positive mental health and wellbeing in Scotland.

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Don't Switch Energy Supplier

09/11/2021

Uswitch say now is not the right time to switch

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Update on getting the Warm Home Discount

09/11/2021

Getting £140 discount off your electricity bill, or £140 credit to your prepayment meter, is not widely advertised, so you may not have heard of it. We find that many householders who are eligible for this discount have no idea it exists.

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Tips for Saving Energy

09/11/2021

There are many things you can do to reduce how much energy you use and how much is spent.

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Get Ready for the Child Disability Payment

09/11/2021

Child Disability Payment provides extra money to help with the costs of caring for a child with a disability or ill-health condition. Child Disability Payment will replace Disability Living Allowance for children in Scotland.

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Understanding Energy Bills

09/11/2021

If you’ve ever looked at your gas & electric bills and wondered what was going on, the Energy Saving Trust has a helpful new video explaining how to understand the jargon.

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Are You an Unpaid Carer?

09/11/2021

Eligible carers in Scotland will now receive a double payment of the Carer’s Allowance Supplement under legislation passed by the Scottish Parliament earlier this month.

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2021 Assurance Statement

07/10/2021

Our 2021 Assurance Statement is has been submitted to the Scottish Housing Regulator and is available for tenants to download.

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Did You Know…

28/09/2021

Platinum tenants have now received over £1,000 in Rent Discounts!

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The end of the £20 UC Uplift

28/09/2021

If you are concerned about the end of the uplift scheme and a drop in your UC payments, our Money & Home Energy Adviser, Anne, has appointments available to help you go through your finances, help with budgeting, etc.

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Connecting Scotland

28/09/2021

That's another ELHA tenant helped to get online with Connecting Scotland! One of our Housing Officers, James, helped to get our tenant a new Chromebook and internet access.

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Get a LIFT onto the Property Ladder

28/09/2021

The LIFT (Low-cost Initiative for First-Time Buyers) scheme?helps?first-time buyers, and other priority groups including current social renters, get onto the property ladder?with Scottish Government support.

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Self-isolation Support Grants

28/09/2021

The Scottish Welfare Fund team delivers Self-Isolation Support Grants (SISG) on behalf of the Scottish Government for the residents of East Lothian.

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How To Get A Quick(er) Answer

28/09/2021

If you can, please use the Contact Us form in your My Home account for enquiries.

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Legionella Risk Assessments

24/08/2021

Over the next few months we will be carrying out Legionella risk assessments on our properties.

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Halogen Bulbs

24/08/2021

If you’re not already aware, halogen bulbs will be illegal to sell in the UK from September 2021.

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Scam Alert

24/08/2021

Beware of scammers trying to defraud you.

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The Spark

24/08/2021

The Spark provides counselling and mental health support services for individuals, couples, families, children and young people in Scotland.

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The Sun is… Shining?

24/08/2021

A short message from Anne, our Money & Home Energy Adviser.

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Wimpey’s Community Clean Up Day!

24/08/2021

ELC are running a community clean up day in the Wimpeys area of Musselburgh

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Performance 365

12/07/2021

Our annual performance figures have been updated on our Performance 365 microsite, https://performance365.elha.com!

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Estate Complaints

12/07/2021

We are currently receiving a higher than normal volume of complaints, mostly about the condition of gardens and communal areas, and about the level of service our new stair cleaning contractor is providing.

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Housing First Project

24/06/2021

In partnership with Women’s Aid East & Midlothian (WAEML) and East Lothian Council, we have received a 2-year grant from the Scottish Government’s Third Sector Homelessness Fund.

Have Your Say – The Scottish Social Housing Charter

24/06/2021

The Charter is due to be reviewed and so the Tenant Participation Advisory Service (TPAS) and the Tenant Information Service (TIS) are hosting a series of events aimed at tenants, landlords and other interested parties to find out what you think.

Consultation Calendar

24/06/2021

Each year we consult with tenants on a wide range of topics.

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Are You Making the Most of My Home?

24/06/2021

As most of our staff are still working from home and may be hard to reach by phone, we’d like to remind everyone that My Home is still the fastest and easiest way to manage your tenancy.

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School Age Payments - Update

24/06/2021

Applications for the School Age Payment are now open to families who get tax credits or certain benefits and have a child who was born between 1 March 2016 and 28 February 2017.

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For News & Updates – Facebook

24/06/2021

We can fit so much more on Facebook than we can in newsletters!

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Wee Red Upcycles project

17/05/2021

We’re delighted to announce that we will be working in partnership with Wee Red Upcycles, a Community Interest Company (CIC) based in Haddington

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New Complaint Procedure

17/05/2021

We like to think that most of our tenants are happy with the services we provide, but we’re not perfect

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Recent Scams

17/05/2021

Action Fraud has issued a warning to the public about a National Insurance scam.

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Are You Missing Out on a Council Tax Reduction?

17/05/2021

New figures from Age Scotland reveal that older people on low incomes missed out on £88 million in Council Tax Reduction support last year.

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Management Committee

17/05/2021

We’re currently looking for new Management Committee Members.

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Garden Care Scheme

17/05/2021

The Garden Care Scheme has now restarted, but it may take some time to get caught up.

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We're Open

27/04/2021

Our office has reopened, some restrictions apply

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The Social Housing Fuel Support Fund

27/04/2021

The Social Housing Fuel Support Fund is a £2 million emergency fund, introduced by the Scottish Government

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Fire Alarm Upgrades

27/04/2021

Our fire alarm upgrades have restarted.

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These Homes Available!

27/04/2021

We now have homes available on These Homes.

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Social Security Scotland Update

27/04/2021

An update on the 2021 increases in allowances

Lockdown Update!

09/04/2021

A quick update on changes now that lockdown restrictions are due to ease.

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These Homes is Live

22/03/2021

These Homes is now open for resitrations

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These Homes Update

18/03/2021

Our last ever Homehunt property listing went up in early March, and we’re preparing for the launch of These Homes on 22 March.

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Direct Debits and the "Rent Freeze" - Some Still Change!

18/03/2021

As the introduction of new and increased Key Tenant Rent Discounts means an effective “Rent Freeze” for all paper-free tenants, we’ve been doing a lot checking and rechecking whose Direct Debit will change.

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Planned Maintenance 2021-22

18/03/2021

We normally publish the new financial year’s planned maintenance calendar around this time of year. Due to Lockdown restrictions, what we can and can’t do is liable to change from month to month.

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NHS Inform

18/03/2021

NHS Inform is Scotland's national health information service. Their aim is to provide the people in Scotland with accurate and relevant information to help you make informed decisions about your own health and the health of the people you care for.

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Money & Home Energy Advice Service

18/03/2021

Anne is available for both money and home energy advice. While home visits aren’t an option (yet), she is still able to help over the phone and by providing information and advice by e-mail or post.

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Department of Work & Pensions Update

18/03/2021

A recent update from the DWP.

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Right to Repair and Alternative Contractors

18/03/2021

The Right to Repair Scheme ensures that Housing Association tenants receive a good repair service for important repairs. Repairs which fall under Right to Repair must be completed within a set response time.

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These Homes – Go Live Date

03/03/2021

We are really excited to be working in partnership with a number of landlords from around Scotland to deliver a new Digital Lettings Service – These Homes which will replace the Homehunt system we currently use to allocate and relet our properties.

Allocations Policy Consultation

03/03/2021

The review of our Allocations Policy, and the switch to These Homes has been an ongoing project since 2019. We carried out two consultations with tenants and applicants – one in 2019 and another in 2020.

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Captain Discount Says, "Thank You for Taking Part!"

11/02/2021

We had a record-breaking response to this year’s rent increase consultation. 379 of you responded by the deadline, that’s 28.5% of our tenants, beating last year’s record of 24.4%!

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Fraud Prevention

11/02/2021

If we make a major change to our services, we will always write to you to let you know. If you are paper free, you will either receive a PDF letter attached to an e-mail or a branded newsletter-style update.

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Social Security Scotland Update for Parents

11/02/2021

A quick update on new benefits for parent from Social Security Scotland

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Housing Stock Survey

11/02/2021

Over the next month, representatives from Jones Lang LaSalle, a firm of surveyors, will be inspecting some of our properties as part of a routine valuation exercise.

The Good the Bad and the Ugly

11/02/2021

Well, the 2021 rent increase consultation definitely made January interesting! We’re really pleased that most tenants who took part visited the new consultation area.

A Virtual Meeting, Viewing and Sign Up!

11/02/2021

Our allocation process usually involves a home visit with the potential applicant. But that poses problems at the moment...

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1,000!

28/10/2020

Congratulations to Joanna Walker who became our 1,000th My Home tenant!

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Settled Status

27/02/2020

Following Brexit, there will be a transition period for EEA nationals until 31 December 2020.

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Thank you!

27/02/2020

We are thrilled that over 300 of our tenants chose to take part in this year's Rent Increase Consultation - that's almost a quarter of all tenants!

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Best Start Foods

24/02/2020

UK Government Healthy Start vouchers are stopping for families in Scotland at the end of March 2020.

The LIFT Scheme

31/01/2020

If you are a local authority or housing association tenant, you could be eligible for funding of up to 40% towards the cost of a home through the Scottish Government's LIFT scheme.

Our Assurance Statement

07/10/2019

This has now been submitted to the Scottish Housing Regulator

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Make a Stand

07/06/2019

We have signed up to make a stand against domestic abuse.

Changes to the Tenancy Agreement

01/05/2019

Some of the Housing (Scotland) Act changes to your Tenancy Agreement have now been applied.

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Gold!

02/04/2019

We have successfully renewed our Gold TPAS Accreditation

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On Universal Credit?

01/04/2019

Update with your new rent now!

About Us

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