News
For up to the minute news from ELHA, please visit our Facebook page.
Festive Closure Dates
08/12/2022
We will be closed from 12.30pm on Friday 23 December 2022 and will reopen at 9.00am on Wednesday 4 January 2023.
Fixing for a Future
08/12/2022
Coming up in early 2023, Fixing for a Future will be delivering fantastic free workshops in repair skills at venues across East Lothian.
DWP Benefit Update
08/12/2022
The Government is increasing benefits in line with inflation by 10.1%.
Add Your Voice, Help Improve Services
08/12/2022
Would you like to help improve social landlord services in Scotland? Add your voice to the National Panel of Tenants and Service Users!
Hope for the Best, Prepare for the Worst!
08/12/2022
If the worst happened and you had a fire, flood or other disaster how would you replace your belongings?
Coming Soon to These Homes – Homes for Life Properties!
14/11/2022
We are pleased to tell you that our neighbours, Homes for Life Housing Partnership, will be joining us on These Homes later this year
Benefit Update for Parents
14/11/2022
If you have a child, you will shortly receive an increase in some payments.
Understanding Your Energy Bills
14/11/2022
It’s more important than ever that everyone understands tariffs, bills and energy usage.
Lammermuir Larder
14/11/2022
We worked with Lammermuir Larger to provide electric blankets to some of our older tenants.
MacMillan Coffee Morning
14/11/2022
Our Healthy Happy Staff Group held a MacMillan Coffee Morning on the 1st of November
National Panel of Tenants and Service Users
14/11/2022
The Scottish Housing Regulator set up the Panel in 2013 as one way to effectively engage with tenants and other service users.
Tenant Satisfaction Survey
25/10/2022
Every three years we carry out a large survey of our tenants. This is both a requirement for compliance with the Scottish Social Housing Charter, and an opportunity to identify any area of our business where we need to improve.
Our 2022 Annual General Meeting
25/10/2022
Our AGM was held on Thursday 29 September 2022 at The Maitlandfield Hotel, Haddington.
New Staff & New Duties
25/10/2022
Welcome to new staff, and notice that some staff may be changing duties
£400 Energy Payment Scam
25/10/2022
Please watch out for a text message claiming to be from the Government, inviting you to apply for £400 discount from the Energy Support Scheme. It's a scam!
New Annual Servicing Contract
05/10/2022
We have appointed Grange Energy to carry out annual inspections of the ground source heating systems.
Transfers – What to Expect #BeforeYouApply
30/09/2022
With many of our tenants now qualifying for priority for a move, we thought this would be a good time to talk about transfers, how they work, and what you can expect.
Making Changes to Your Home
30/09/2022
Just a wee reminder that if you make changes to your home without our permission, you may need to undo them when you move out, or we may need to charge you for the work on your behalf.
Energy Price Cap Calculator
30/09/2022
With the new price cap confirmed from 1 October, Money Saving Expert have produced a handy energy price calculator, which can estimate what your bills may be in the future.
Are You On Legacy Benefits?
30/09/2022
If you are under retirement age and receive legacy benefits, you may be better off on Universal Credit.
Are You Eligible for Pension Credits?
30/09/2022
If you are of State Pension age, and your total weekly income is below £182.60 for a single person or £278.70 for a couple, then you may be eligible for Pension Credits.
Energy Prices – Future Increases
19/08/2022
You may have read in the news that Ofgem predict that domestic energy bills will rise faster this winter than previously forecast.
Adult Disability Payment from Social Security Scotland
19/08/2022
The new Adult Disability Payment (ADP) from Social Security Scotland will be available for people living in Scotland from 29 August.
Warm Home Discounts
19/08/2022
You may have heard that the Warm Home Discount is to be awarded automatically this year and you do not need to apply. This is for England and Wales only.
Help to Save
19/08/2022
Help to Save is a savings account for anyone eligible for Working Tax Credit or on Universal Credit.
#BeforeYouApply
28/06/2022
For those of you not following our Facebook page (and you should, as we post a lot of helpful information on there), we’re currently running the #BeforeYouApply campaign.
Cost of Living Payments
28/06/2022
The Department of Work & Pensions (DWP) have announced payments to be made during 2022/23
School Age Payments
28/06/2022
Social Security Scotland’s School Age Payment is now open for applications for children born between 1 March 2017 and 28 Feb 2018.
Performance 365
28/06/2022
Our 2021/22 figures and our summary leaflet are now available on our Performance 365 microsite.
Congratulations!
28/06/2022
Congratulations to staff who have recently achieved professional qualifications
Home Energy Advice
31/05/2022
East Lothian Council have produced a fantastic leaflet with information for East Lothian residents concerned about rising energy costs.
New Staff
31/05/2022
Not one but two of our long-serving Housing staff recently retired, so we now have a new Housing Assistant, Bimal and a Senior Housing Assistant, Lisa.
TIG Panel
31/05/2022
We had to bid a fond farewell to two of our long-standing TIG-Panel members, Rebekah Gronowski from Tranent and Heather Shaw from Haddington.
Engagement Plan
31/05/2022
The Scottish Housing Regulator (SHR), which regulates social housing in Scotland, has published its Engagement Plans for the coming financial year.
Complaints and Significant Performance Failures
31/05/2022
The Scottish Housing Regulator (SHR) has published three updated factsheets for tenants and social landlords about complaints and significant performance failures.
Interlinked Smoke Alarms – Information for Sharing Owners
29/03/2022
New legislation requiring every home in Scotland to have interlinked smoke alarms came into effect on 1 February.
Information for the Parents of Teenagers
29/03/2022
Some more helpful information from Anne on Benefits for young people and their families.
Tips from Anne - Budgeting
29/03/2022
Anne is always available to help with budgeting, claiming benefit, getting the best deal on your energy and so much more.
New Build Update
29/03/2022
We’ve had several requests for a new build update through the ‘Suggest a Newsletter Article’ button on elha.com and My Home, and it’s a topic frequently raised on our Facebook page.
Planned Maintenance Calendar
29/03/2022
All planned maintenance is subject to change, this calendar includes estimated start times only. Tenants will be contacted prior to any work being carried out.
Right to Repair and Alternative Contractors
29/03/2022
The Right to Repair Scheme ensures that Housing Association tenants receive a good repair service for important repairs.
Homes for Ukraine
29/03/2022
Thousands of people have registered their interest in the UK Government’s Homes for Ukraine Scheme which allows people to take in refugees fleeing the war.
We stand with Ukraine ...and with our tenants
14/03/2022
The events in Ukraine are heartbreaking for all of us to watch.
Rent Increase Consultation – Headline Results
02/03/2022
While no one likes a rent increase, we’re glad so many tenants read through the consultation document and gave us an informed response.
The Good, The Bad And The Ugly
02/03/2022
Thank you to the 345 tenants (a 26% response rate) who took the time to respond to Captain Discount's 2022 Rent Increase Consultation. We’ll have the results up on the consultation microsite as soon as possible, watch this space.
Rising Energy Prices
02/03/2022
With the news that the energy price cap is being removed from 1 April, we can expect gas and electricity prices to increase significantly.
Help So Far
02/03/2022
Good news from Anne – so far we have been able to help around 20 tenants receive a £50 grant towards their heating costs
2022 Rent Increase - Have Your Say
19/01/2022
The Quest continues! Captain Discount is proposing to zap inflation by 2% and our Rent Discounts can reduce your rent even further!
Energy Vouchers Available!
19/01/2022
We have recently accessed funding for vouchers to help tenants pay their fuel bills.
Become a Tenant Adviser
19/01/2022
The Scottish Housing Regulator (SHR) is recruiting Tenant Advisors.
Festive Closure Dates
20/12/2021
Our offices will be closed from 12:30pm on Friday 24 December 2021 and will reopen at 9.00am on Wednesday 5 January 2022.
New Year, New Home?
20/12/2021
Did you know that around a third of our new tenants come through Mutual Exchanges?
Service Charges
20/12/2021
Some of our tenants receive a Service Charge in addition to paying their rent. Service Charges are costs that we pass on for extra services we provide such as stair cleaning, warden costs or factoring services.
Updates for Families on Benefits
20/12/2021
Updates on the Child Disability Payment, Scottish Child Payment and the Family Pandemic Payment
Settled Status
27/02/2020
Following Brexit, there will be a transition period for EEA nationals until 31 December 2020.
Thank you!
27/02/2020
We are thrilled that over 300 of our tenants chose to take part in this year's Rent Increase Consultation - that's almost a quarter of all tenants!
Best Start Foods
24/02/2020
UK Government Healthy Start vouchers are stopping for families in Scotland at the end of March 2020.
The LIFT Scheme
31/01/2020
If you are a local authority or housing association tenant, you could be eligible for funding of up to 40% towards the cost of a home through the Scottish Government's LIFT scheme.
Changes to the Tenancy Agreement
01/05/2019
Some of the Housing (Scotland) Act changes to your Tenancy Agreement have now been applied.
