News

HP

Over £1,300 saved with Housing Perks!

30 Apr 2025

Our Bronze, Gold and Platinum Key Tenants have now saved over £1,300 already, just by using Housing Perks to buy discounted shopping vouchers!
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Coming Up – Tenant Satisfaction Survey

30 Apr 2025

Every three years we carry out a Tenant Satisfaction Survey, where at least 50% of our tenants are interviewed to give us the best possible understanding of our tenant’s views.
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Garden Care Service

30 Apr 2025

We have heard from East Lothian Council who provide our Garden Care Service, that they have closed the service to new applicants.
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Pension Age Disability Payment

30 Apr 2025

New claims for Pension Age Disability Payment can now be made across the whole of Scotland.
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Families Together East Lothian

30 Apr 2025

Families together is a voluntary organisation which works with families to find the best route to living well in East Lothian and beyond.
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The Dos & Don’ts of Living in Shared Spaces

30 Apr 2025

Did you know that around one third of our tenants have some sort of shared space with their neighbours, from living in a block of flats with a communal stair to trying to fit everyone’s car into limited parking spaces?
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Don't Forget to Update your UC Claim on 1 April

14 Mar 2025

Please remember to update the DWP with your new rent charge on 1 April.
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Changes to Universal Credit Deductions

14 Mar 2025

The UK government is making changes to Universal Credit deductions starting in April 2025. These changes will reduce the amount the Department for Work and Pensions (DWP) can take from a claimant’s Universal Credit payment to repay debts
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An Update from Andrew - Pension Age Disability Payment

14 Mar 2025

Pension Age Disability Payment is replacing Attendance Allowance for older adults living in East Lothian from 22 April 2025.
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Benefit Updates – March 2025

14 Mar 2025

There are some changes on the horizon - here are some quick updates for you.
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Money & Home Energy Advice

14 Mar 2025

Our Money & Home Energy Advice Service is a free, confidential, service we provide to our tenants and members of their household.
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Rent Increase Consultation Results

28 Feb 2025

We’d like to give a huge thank you to everyone who took part in this year’s Rent Increase Consultation. 30% of our tenants responded, which meant we got a really good idea impression of how tenants feel about this year’s proposed increase.
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Storm Damage

28 Feb 2025

We’re sure many of you are aware that, during Storm Eowyn, one of our homes in Tranent had its roof blown off. Fortunately, no one was in the house when this happened, and no one was injured.
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Hello TIG

28 Feb 2025

We had several tenants come along to our TIG Recruitment session in January. The tenants got to meet some of our staff members, and chat about tenant scrutiny, this year’s rent increase, planned maintenance, the upcoming changes to the Radio Tele-Switch service, and much more.
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Right to Repair and Alternative Contractors

28 Feb 2025

The Right to Repair Scheme ensures that Housing Association tenants receive a good repair service for important repairs.
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Say Hello to Andro

28 Feb 2025

Andro Sneddon joined us as our new Property Officer at the beginning of January.
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Housing Perks – have you signed up?

28 Feb 2025

So far, over 430 tenants have signed up to use Housing Perks and are saving an average of over £2 on every shopping voucher.
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We’re Recruiting for Our Tenant Involvement Group

14 Jan 2025

If you’ve ever wondered what’s going on behind the scenes, have you considered joining our TIG-Panel?
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We’re Listening

14 Jan 2025

One thing which has been raised by a few tenants is that Housing Perks can be a little fiddly to use at the tills, so we have collected some tips, tricks and troubleshooting to help.
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ELHA’s Management Committee becomes the ELHA Board

14 Jan 2025

Our Management Committee undertook a full governance review in 2024. As well as going fully digital and completely paper-free (just like most of our tenants!), our governance has been streamlined and our governing body will now be called the ELHA Board. The first formal meeting of the ELHA Board is in February 2025.
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New Staff

14 Jan 2025

Say hello to our newest Apprentice, Liam Gaffney.
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Energy Price Cap

14 Jan 2025

If you are concerned with rising energy costs, and want to make sure your home is energy efficient and you’re on the right tariff for your household, our Money & Home Energy Adviser, Andrew can help you.
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Money & Home Energy Advice Service

14 Jan 2025

Our Money and Home Energy Advice Service will no longer be registered with the Financial Conduct Authority from later this year.
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Festive Closure Dates

11 Dec 2024

We will be closed from 12:30pm on Tuesday 24 December 2024 and will reopen at 9am on Friday 3 January 2025.
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Visiting Our Head Office

11 Dec 2024

From 3 January 2025 our Head Office reception opening hours will change slightly.
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Get Ready for Winter

11 Dec 2024

Be prepared for the cold weather whenever it shows up, and make sure that you avoid frozen or burst pipes this winter. It’s always a good idea to have a small portable heater in your home for emergencies, in case you suffer a heating system breakdown. We will attend to breakdowns as soon as possible but if it happens in the middle of a winter storm, you might have to wait longer than normal.
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Winter Road Maintenance

11 Dec 2024

While we don’t own any roads (even if we own all the homes on a street, the roads are still adopted by East Lothian Council), we want to make sure our tenants know what to expect when it comes to winter road maintenance.
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New Year’s Resolutions?

11 Dec 2024

If you’ve resolved to get your finances in tip-top shape in 2025, our Money & Home Energy Adviser, Andrew can help with budgeting, benefit applications, energy efficiency advice and more.
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Bin Collections over the Festive Period

11 Dec 2024

Information on Festive Season waste and recycling collections.
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More Discounts for Key Tenant Scheme Members

14 Nov 2024

All our Bronze, Gold and Platinum Key Tenants now have access to discounts at hundreds of retailers through our partnership with Housing Perks, and so far over 20% of our tenants have already signed up and are enjoying their new discounts.