News

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New Feature for Platinum Tenants

3 Sep 2024

We launched a new automated service for our Platinum Key Tenants during July.
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Lifespans of Fixtures and Fittings in Your Home

3 Sep 2024

We know from the number of views that articles on maintenance get that tenants are very interested in knowing when they are likely to get improvements to their home such as a new kitchen, bathroom, or windows, etc.
Andrew Money Adviser

A Message from our Money & Home Energy Adviser - Assistance with Health Costs

3 Sep 2024

Help with health costs, including NHS dental treatment, eye care and more, may be available for individuals and families claiming Universal Credit and other benefits.
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Winter Fuel Payments for Pensioners Will Be Replaced

3 Sep 2024

The Scottish Government has confirmed that it will follow the UK government in no longer providing winter fuel payments to all pensioners.
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Applying for a Transfer?

3 Sep 2024

If you want to move home and you’re actively applying for a transfer, please make sure you only apply for properties you want.
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The Return of the Sticky Bun Focus Group!

3 Sep 2024

You may remember that we invited all tenants to come along to our Sticky Bun Focus Group at the end of June, to have a look at our annual performance and have a chat about how we publicise this information.
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Scottish Housing Regulator – A Guide

3 Sep 2024

The Scottish Housing Regulator (SHR) has published a handy guide for tenants and other service users, explaining who they are, what they do and how they regulate social housing in Scotland.
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Bins, Communal Bins & Recycling Newsflash

6 Aug 2024

With changes to the frequency of bin collections, and the possibility of industrial action affecting East Lothian Council’s waste services collections later in August, we’d like to make sure all our tenants are making best use of the Council’s services.
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Annual Assurance Statement

31 May 2024

Every year we send an Assurance Statement to the Scottish Housing Regulator, confirming that we comply with our regulatory framework.
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Don’t Miss Out on your Rent Discounts!

29 May 2024

Our Key Tenant Scheme (KTS) is now over seven years old, with tenants who have been Platinum Key Tenants from day one now having received over £1,900 in Rent Discounts during this time!
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Appealing Decisions

29 May 2024

If you disagree with a decision we’ve made, you have the right to appeal this decision. We have made this easier to do in My Home.
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The Scottish Child Payment

29 May 2024

The Scottish Child Payment is for parents or carers on low incomes who have a child under 16.
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Ending Your Tenancy

29 May 2024

There are a few ways in which a tenancy can end - read on for information and advice.
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Gold Plus Transfer Pass

29 May 2024

Last year, 23% of our available homes were allocated to existing tenants. This freed up their homes for another household, meeting the needs of two households.
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Alzheimer Scotland

29 May 2024

Part 2 in a series of articles from Alzheimer Scotland.
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Universal Credit and your Rent Increase

23 Apr 2024

Just a wee reminder – if you’re on Universal Credit (UC) and you’ve not updated the DWP with your new rent yet, please log into your account and update the DWP now, to make sure your UC increases in line with your new rent.
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Coming Soon - More New Homes

23 Apr 2024

We’re currently advertising 23 new homes in Elphinstone (in two phases) through These Homes.
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Are You Waiting for a New Home?

23 Apr 2024

The Scottish Federation of Housing Associations (SFHA) are working with the Wheatly Group and Altair to survey people in Scotland who are seeking to be housed or rehoused in social housing, and you can get a £15 voucher if you participate in the research.
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Recycling Boxes, Bins, Dogs and Getting Along with Neighbours

23 Apr 2024

Please remember you are living as part of a community. Different people have different ideas about what is acceptable levels of noise and activity. Common sense and good communication are key.
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Planned Maintenance Calendar

23 Apr 2024

Following feedback from tenants, we’ve updated the Planned Maintenance calendar to include the street or development name where work is planned for the coming year in any town with multiple developments.
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Consultation Calendar & Policy Reviews

23 Apr 2024

In the coming year we have several consultations and policy reviews. We are not proposing to make any significant changes to our policies and services but if you would like to take part in a specific policy review, please get in touch with us, we'd really welcome your views.
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Reporting Serious Concerns

23 Apr 2024

The Scottish Housing Regulator (SHR) has just published a new leaflet for tenants who wish to report serious concerns regarding their landlord. It is important for all tenants to understand their rights, but also their responsibilities regarding complaints.
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Alzheimer Scotland

23 Apr 2024

Alzheimer Scotland has a huge range of resources to help people with various forms of dementia, and have provided us with information to share
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Rent Increase Consultation Results

18 Mar 2024

As always, a huge thank you to the 426 tenants who took part again this year. The results of the consultation are now available on our consultation microsite.
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Right to Repair and Alternative Contractors

18 Mar 2024

The Right to Repair Scheme ensures that Housing Association tenants receive a good repair service for important repairs.
Keep The Heid

Keep the Heid Café

18 Mar 2024

Do you need a safe place to talk? Keep the Heid is a weekly mental health café for anyone over 16.
Andrew Money Adviser

Money Advice

18 Mar 2024

Our new Money & Home Energy Adviser, Andrew is settling in well, and helping tenants who are looking for a bit of money advice or help to heat their home efficiently.
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Planned & Cyclical Maintenance

18 Mar 2024

We have updated the planned maintenance calendar.
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Scrutinising New Builds

18 Mar 2024

Our latest TIG-Scrutiny Report is now available.
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Captain Discount’s Final Mission

9 Feb 2024

Over 30% of our tenants responded to Captain Discount’s Rent Increase Consultation. A huge thank you to the 426 tenants who took part, with 79% of those supporting our proposals.