A guide to what needs to be completed before handing the keys back.


  • All rooms and cupboards should be cleared of personal belongings and swept
  • All woodwork, e.g. doors, skirtings and window sills should be clean
  • Electric socket covers should be clean
  • Kitchen units should be emptied and all surfaces clean
  • Sanitary ware should be clean
  • All windows should be left clean inside and out
  • Nothing should be left in the loft or anywhere else in the property


  • The house should be left in good decorative order.
  • Paintwork should be clean and well applied.
  • Torn or marked wallpaper should be replaced.
  • Tiles should be clean.
  • Fixtures and fittings
  • Fixtures and fittings installed by the tenant without our permission should be removed (if you are unsure about permission, please ask us)
  • Missing fixtures and fittings should be replaced
  • Damaged fixtures should be replaced


  • All floor coverings should be removed

External areas

  • Gardens should be tidy and free of rubbish, any grass and overgrown shrubs should be cut back and borders weeded. Sheds and any other outbuildings should normally be removed


  • Please don’t leave any debt on the gas or electric prepayment meters 
  • All key or payment cards for the meters should be left in the property 


  • Please return all keys, including door entry keys and key fobs to us by the agreed date