Policies

These documents are all in edit-locked portable document format. To read these, you will need to have Adobe Reader which you can download here.

If there is something you are interested in seeing which is not on this list, please get in contact with us.

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Asset Management Policies

Title File Size
Asbestos Management Policy 794KB
Asset Management Strategy Document 162KB
Chargeable Repair Service 142KB
Damp Mould Condensation Policy Document 137KB
Maintenance Policy Document 169KB
Mutual Repairs Policy 141KB

Corporate Policies

Title File Size
Anti Bribery And Corruption 216KB
Annual Procurement Report 2023-24 169KB
Association Membership 129KB
Comments And Complaints Policy Document 114KB
Communication Strategy 238KB
Customer Care Policy Document 175KB
Data Retention Schedule - Personal Information 128KB
Data Handling Schedule 205KB
Disclosure Scotland Use Of Information Policy Document 134KB
Equality Diversity Policy Document 190KB
Equality & Human Rights Strategy Document 161KB
Fraud and Theft Policy 129KB
Freedom of Information Policy Document 157KB
Gifts and Hospitality 131KB
Health and Safety 151KB
Health Safety Strategy Document 140KB
Information and Advice 469KB
Openness Confidentiality 90KB
Privacy Policy Document 353KB
Procurement & Value For Money Policy Document 258KB
Procurement Value For Money Strategy Policy Document 286KB
Risk Management Framework Document 299KB
Rules 2MB
Sponsorship And Donations 110KB
Sustainability 105KB
Unacceptable Customer Behaviour Policy 145KB

Finance Policies

Title File Size
Disposal Of Assets 126KB
Standing Orders 356KB
Stock Investment Strategy 125KB
Use of Revenue Reserves Policy 147KB

Housing Policies

Title File Size
Antisocial Behaviour Policy 231KB
Domestic Abuse Policy Document 180KB
Empty Homes Management 219KB
Factoring Services 145KB
Joint Policy On Registering Tenant Organisations 298KB
Money Home Energy Advice Policy Document 129KB
Money And Home Energy Advice Service Communications Strategy Document 145KB
Rent And Service Charge Policy Document 181KB
Rent Arrears & Tenancy Debt 141KB
Shared Ownership Policy 150KB
Temporary Accommodation And Decants 170KB
Tenancy Management Policy Document 188KB
Tenancy Sustainment 209KB
Tenant Participation 424KB
These Homes Allocations 343KB

Management Committee Policies

Title File Size
Management Committee Membership 186KB

Staff Policies

Title Added On File Size
Attendance and Absence Management Policy Fri, 17 Nov 2023 211KB
ELHA Fair Work First Statement 2025 Wed, 19 Mar 2025 140KB
EVH Statement Of Terms And Conditions Of Employment Tue, 14 Nov 2023 790KB
HR Equality and Diversity Thu, 14 Dec 2023 135KB
Pensions Tue, 14 Nov 2023 95KB
Recruitment Thu, 20 Jul 2023 96KB
Smoke Free Thu, 20 Jul 2023 147KB
Staff Appraisal Policy Document Wed, 15 Nov 2023 118KB
Staff Training Development Policy Document Thu, 12 Dec 2024 135KB