Right to Withhold Rent
If you think we have broken the terms of your tenancy agreement or failed to do anything we promised, you can make a complaint using our Complaints Procedure.
If we have failed to carry out our maintenance obligations under the Scottish Secure Tenancy Agreement, you have the right to withhold your rent until we fulfil our obligations only if:
- You have told us in writing why you think we have broken this Agreement, AND
- We have not fulfilled our obligations within a reasonable period, AND
- You have made a formal written complaint under our complaints procedure, AND
- You have finished the complaints procedure and you are still dissatisfied, OR
- 3 months has passed since you made the formal written complaint under the complaints procedure
We strongly advise you to take legal advice if you are considering withholding your rent, as non-payment of rent could result in your home being repossessed.
