Tenant Scrutiny

TIG-Scrutiny are a sub-group of the TIG-Panel.

These dedicated tenants and residents give up their time to take a close look at our services. They have full access to our systems, a free hand to choose the projects they want, and can request any information about our performance.  Below are the reports they have produced after scrutinising our services.

R3 Handhelds & Repairs Completed Right First Time

Antisocial Behaviour & Timescales

Tenant Expectations and Low Satisfaction

Communications (Telephony)

Leased Properties

Satisfaction with New Builds & the Defects Process New!