Property Inspections
Booking a Property Inspection or Requesting a Heating Demo
If you’re not sure you’re using your heating system correctly, or if you’d like to raise concerns about your home, you can book a visit from one of our Property Officers through the Report a Repair tool in My Home.
Click the Report a Repair button in the My House box, and:
- Select the ‘Large Job’ option
- Put ‘Heating system demonstration’ or ‘Property Officer visit’ in the summary
- Pop the details of what you’re looking for into the explanation box (please make sure to mention what heating type you have if you’re booking a demo)
- Click the Book Your Appointment button to open up the scheduling system and book your preferred day / time*
*Please note that Property Officers may only be available on specific days, for example, they may only be working in the east side of the county on a particular day, so there may be no appointments available for that day in the west. If you are only available on a day with no available appointments, please contact our Asset Management Team, by using the contact form in My Home, e-mailing maintenance@elha.com or calling 01620 825032 and choosing the ‘other repair and maintenance’ option on the phone system.