east lothian housing association

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MY HOME

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    • Finding a New Home
      • Registering for Housing
      • Applying for a Home
        • Application Limits
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        • Priority Passes
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        • Star Ratings
      • Mutual Exchanges
        • Mutual Exchanges Search
        • Mutual Exchanges Advertising
        • Mutual Exchanges Changes
      • Shared Ownership
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      • Other Housing Associations
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    • Paying Your Rent
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      • Housing Benefit & Universal Credit
      • Right to Withhold Rent
      • Key Tenant Scheme
    • Looking After Your Home, Repairs & Maintenance
      • Looking After Your Home
        • Insurance
        • Frost Protection & Burst Pipes
        • Preventing Condensation
        • Electrical Problems
        • Fire & Smoke Alarms
        • Gas and Carbon Monoxide
        • Door & Window Safety
        • Security
      • Right to Repair
      • Who is Responsible for Repairs?
      • Chargeable Repairs
      • Tenant Improvements
      • Stair Cleaning
      • Planned Maintenance & Servicing
        • Maintenance Calendar
      • Adaptions
    • Tenancy Support
      • My Home - Friends and Family
      • Money Advice Service
        • Money Advice Service Referral
        • Financial Help
        • Claiming Universal Credit
      • ELHA Assistance Scheme
      • Energy Help
      • On Line Housing Office
      • Rental Exchange
        • Rental Exchange Privacy Policy
      • Domestic Abuse
      • Useful Links
    • Making a Complaint
      • Neighbour Complaints, ASB & Mediation
        • Dealing With Anti-Social Behaviour
        • Resolution Services
      • Comments & complaints
    • Your Tenancy Rights & Responsibilities
      • Your Tenancy Agreement
        • Moving into your New Home
        • Security of your Tenancy
        • Joint Tenancies
        • Succession
        • Subletting & Lodgers
        • Running a Business from Home
        • Pets
        • Right to Buy
      • Your Neighbourhood
        • Care of Neighbourhoods
        • Car Parking
        • Garages & Garage Plots
        • Gardens
        • Garden Care Scheme
          • Garden Care Specification
        • Rubbish Disposal
    • Factoring
  • Join In
    • What is Tenant Participation?
    • Tenant Participation Action Plans
    • Tenant Involvement Group
    • Tenant Scrutiny
    • Tenant Organisations
    • Consultation & Information
      • Rent Consultation 2021
      • Rent Consultation 2022
  • Downloads
    • Documents & Reports
    • Talkback Newsletter
    • Leaflets
    • Forms
    • Policies
    • Assurance Statement
    • Management Committee
      • Minutes of Meetings
        • 30 November 2019
        • 26 February 2020
        • 28 May 2020
        • 20 August 2020
        • 26 November 2020
        • 25 February 2021
        • 25 March 2021
        • 27 May 2021
        • 26 August 2021
        • 30 September 2021
        • 26 November 2021
        • 24 February 2022
        • 24 March 2022
      • Agendas & Reports
        • 30 November 2019
        • 26 February 2020
        • 28 May 2020
        • 20 August 2020
        • 26 November 2020
        • 25 February 2021
        • 25 March 2021
        • 27 May 2021
        • 26 August 2021
        • 30 September 2021
        • 26 November 2021
        • 24 February 2022
        • 24 March 2022
  • About Us
    • Our Publication Framework
      • Our Guide to Information
      • Who We Are and What We Do
      • How We Work and Make Decisions
      • Our Income and How We Spend It
        • Register of Contracts Awarded
        • Staff and Committee Expenses
      • Our Services
      • Who We Work With
      • How We Measure and Report Performance
      • Our Key Policies
    • Our Vision
      • Healthy Happy Staff
      • Happy to Translate
    • Vacancies at ELHA
    • Our Performance
      • Performance 365
      • Tenant Satisfaction Survey
      • SHR Inspection Report
      • How We're Doing
      • ARC Landlord Report
      • Annual Reports
      • Complaints Analysis
    • More Information
      • Frequently Asked Questions
      • Terms and Conditions
      • How We Use Your Personal Information
      • Privacy Policy
      • Paper Free Campaign
      • Housing Officer Areas
      • Rent Collector
      • Rent Collector App End User Licence Agreement And Terms Of Use
      • Rent Collector FAQs
    • News
      • Home Energy Advice
      • New Staff
      • TIG Panel
      • Engagement Plan
      • Complaints and Significant Performance Failures
      • Interlinked Smoke Alarms – Information for Sharing Owners
      • Information for the Parents of Teenagers
      • Tips from Anne - Budgeting
      • New Build Update
      • Planned Maintenance Calendar
      • Right to Repair and Alternative Contractors
      • Homes for Ukraine
      • We stand with Ukraine ...and with our tenants
      • Rent Increase Consultation – Headline Results
      • The Good, The Bad And The Ugly
      • Rising Energy Prices
      • Help So Far
      • 2022 Rent Increase - Have Your Say
      • Energy Vouchers Available!
      • Become a Tenant Adviser
      • Festive Closure Dates
      • New Year, New Home?
      • Service Charges
      • Updates for Families on Benefits
      • Winter Talkback
      • Universal Credit Update - Autumn Budget
      • Get Ready for Winter
      • Winter Road Maintenance
      • These Homes Update
      • Hope for the Best, Prepare for the Worst!
      • Health in Mind
      • Don't Switch Energy Supplier
      • Update on getting the Warm Home Discount
      • Tips for Saving Energy
      • Get Ready for the Child Disability Payment
      • Understanding Energy Bills
      • Are You an Unpaid Carer?
      • 2021 Assurance Statement
      • Did You Know…
      • The end of the £20 UC Uplift
      • Connecting Scotland
      • Get a LIFT onto the Property Ladder
      • Self-isolation Support Grants
      • How To Get A Quick(er) Answer
      • Legionella Risk Assessments
      • Halogen Bulbs
      • Scam Alert
      • The Spark
      • Wimpey’s Community Clean Up Day!
      • Estate Complaints
  • Contact Us

  • Home
  • Services
    • Finding a New Home
      • Registering for Housing
      • Applying for a Home
        • Application Limits
        • Allocation
        • Priority Passes
        • Waiting List Length
        • Star Ratings
      • Mutual Exchanges
        • Mutual Exchanges Search
        • Mutual Exchanges Advertising
        • Mutual Exchanges Changes
      • Shared Ownership
      • LIFT Scheme
      • Transfers
      • Homelessness
      • Other Housing Associations
      • Private Landlords
      • Moving Home
      • Where We Have Homes
      • New Developments
      • Available Properties
    • Paying Your Rent
      • Rent Payment Options
      • Your Rent
      • Housing Benefit & Universal Credit
      • Right to Withhold Rent
      • Key Tenant Scheme
    • Looking After Your Home, Repairs & Maintenance
      • Looking After Your Home
        • Insurance
        • Frost Protection & Burst Pipes
        • Preventing Condensation
        • Electrical Problems
        • Fire & Smoke Alarms
        • Gas and Carbon Monoxide
        • Door & Window Safety
        • Security
      • Right to Repair
      • Who is Responsible for Repairs?
      • Chargeable Repairs
      • Tenant Improvements
      • Stair Cleaning
      • Planned Maintenance & Servicing
        • Maintenance Calendar
      • Adaptions
    • Tenancy Support
      • My Home - Friends and Family
      • Money Advice Service
        • Money Advice Service Referral
        • Financial Help
        • Claiming Universal Credit
      • ELHA Assistance Scheme
      • Energy Help
      • On Line Housing Office
      • Rental Exchange
        • Rental Exchange Privacy Policy
      • Domestic Abuse
      • Useful Links
    • Making a Complaint
      • Neighbour Complaints, ASB & Mediation
        • Dealing With Anti-Social Behaviour
        • Resolution Services
      • Comments & complaints
    • Your Tenancy Rights & Responsibilities
      • Your Tenancy Agreement
        • Moving into your New Home
        • Security of your Tenancy
        • Joint Tenancies
        • Succession
        • Subletting & Lodgers
        • Running a Business from Home
        • Pets
        • Right to Buy
      • Your Neighbourhood
        • Care of Neighbourhoods
        • Car Parking
        • Garages & Garage Plots
        • Gardens
        • Garden Care Scheme
          • Garden Care Specification
        • Rubbish Disposal
    • Factoring
  • Join In
    • What is Tenant Participation?
    • Tenant Participation Action Plans
    • Tenant Involvement Group
    • Tenant Scrutiny
    • Tenant Organisations
    • Consultation & Information
      • Rent Consultation 2021
      • Rent Consultation 2022
  • Downloads
    • Documents & Reports
    • Talkback Newsletter
    • Leaflets
    • Forms
    • Policies
    • Assurance Statement
    • Management Committee
      • Minutes of Meetings
        • 30 November 2019
        • 26 February 2020
        • 28 May 2020
        • 20 August 2020
        • 26 November 2020
        • 25 February 2021
        • 25 March 2021
        • 27 May 2021
        • 26 August 2021
        • 30 September 2021
        • 26 November 2021
        • 24 February 2022
        • 24 March 2022
      • Agendas & Reports
        • 30 November 2019
        • 26 February 2020
        • 28 May 2020
        • 20 August 2020
        • 26 November 2020
        • 25 February 2021
        • 25 March 2021
        • 27 May 2021
        • 26 August 2021
        • 30 September 2021
        • 26 November 2021
        • 24 February 2022
        • 24 March 2022
  • About Us
    • Our Publication Framework
      • Our Guide to Information
      • Who We Are and What We Do
      • How We Work and Make Decisions
      • Our Income and How We Spend It
        • Register of Contracts Awarded
        • Staff and Committee Expenses
      • Our Services
      • Who We Work With
      • How We Measure and Report Performance
      • Our Key Policies
    • Our Vision
      • Healthy Happy Staff
      • Happy to Translate
    • Vacancies at ELHA
    • Our Performance
      • Performance 365
      • Tenant Satisfaction Survey
      • SHR Inspection Report
      • How We're Doing
      • ARC Landlord Report
      • Annual Reports
      • Complaints Analysis
    • More Information
      • Frequently Asked Questions
      • Terms and Conditions
      • How We Use Your Personal Information
      • Privacy Policy
      • Paper Free Campaign
      • Housing Officer Areas
      • Rent Collector
      • Rent Collector App End User Licence Agreement And Terms Of Use
      • Rent Collector FAQs
    • News
      • Home Energy Advice
      • New Staff
      • TIG Panel
      • Engagement Plan
      • Complaints and Significant Performance Failures
      • Interlinked Smoke Alarms – Information for Sharing Owners
      • Information for the Parents of Teenagers
      • Tips from Anne - Budgeting
      • New Build Update
      • Planned Maintenance Calendar
      • Right to Repair and Alternative Contractors
      • Homes for Ukraine
      • We stand with Ukraine ...and with our tenants
      • Rent Increase Consultation – Headline Results
      • The Good, The Bad And The Ugly
      • Rising Energy Prices
      • Help So Far
      • 2022 Rent Increase - Have Your Say
      • Energy Vouchers Available!
      • Become a Tenant Adviser
      • Festive Closure Dates
      • New Year, New Home?
      • Service Charges
      • Updates for Families on Benefits
      • Winter Talkback
      • Universal Credit Update - Autumn Budget
      • Get Ready for Winter
      • Winter Road Maintenance
      • These Homes Update
      • Hope for the Best, Prepare for the Worst!
      • Health in Mind
      • Don't Switch Energy Supplier
      • Update on getting the Warm Home Discount
      • Tips for Saving Energy
      • Get Ready for the Child Disability Payment
      • Understanding Energy Bills
      • Are You an Unpaid Carer?
      • 2021 Assurance Statement
      • Did You Know…
      • The end of the £20 UC Uplift
      • Connecting Scotland
      • Get a LIFT onto the Property Ladder
      • Self-isolation Support Grants
      • How To Get A Quick(er) Answer
      • Legionella Risk Assessments
      • Halogen Bulbs
      • Scam Alert
      • The Spark
      • Wimpey’s Community Clean Up Day!
      • Estate Complaints
  • Contact Us

Forms

All these downloads are in portable document format (PDF). To open the files you will need Adobe Reader, which can be downloaded here.

Most of our application forms are available in the 'Making Changes' section in My Home.

  • Mutual Exchange Application (ELHA tenant)
  • Mutual Exchange Application (Non-ELHA tenant)
  • ASB Complaint Record
  • Termination of Tenancy

Downloads

  • Documents & Reports
  • Talkback Newsletter
  • Leaflets
  • Forms
  • Policies
  • Assurance Statement
  • Management Committee
    • Minutes of Meetings
      • 30 November 2019
      • 26 February 2020
      • 28 May 2020
      • 20 August 2020
      • 26 November 2020
      • 25 February 2021
      • 25 March 2021
      • 27 May 2021
      • 26 August 2021
      • 30 September 2021
      • 26 November 2021
      • 24 February 2022
      • 24 March 2022
    • Agendas & Reports
      • 30 November 2019
      • 26 February 2020
      • 28 May 2020
      • 20 August 2020
      • 26 November 2020
      • 25 February 2021
      • 25 March 2021
      • 27 May 2021
      • 26 August 2021
      • 30 September 2021
      • 26 November 2021
      • 24 February 2022
      • 24 March 2022
  • Healthy Happy Homes
  • Scottish Federation of Housing Associations
  • get texthelp Browsealoud
  • Happy to Translate
  • Disability Confident Employer
  • Digital Participation Signatory
  • Cyber Essentials Certified

Find us on Google Maps

East Lothian Housing Association
18-20 Market Street
Haddington
East Lothian
EH41 3JL

Office Opening Times

Mon9.00am-4.30pm
Tue10.00am-4.30pm
Wed9.00am-4.30pm
Thurs9.00am-4.30pm
Fri9.00am-4.00pm

Useful Numbers

GENERAL ENQUIRIES
01620 825032

REPAIRLINE
03000 999 247

On Facebook

Housing Benefit (for those under pension age), Employment and Support Allowance (Income Related), Income... See more

3 days ago

We have three newly available properties this week, plus there's still time to apply for last week's... See more

4 days ago

£325 for most benefit claimants

More than eight million UK claimants of Universal Credit, Tax Credits,... See more

6 days ago

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East Lothian Housing Association is a Scottish charity and registered social landlord under the Housing (Scotland) Act 2001 (Scottish Charity No SC028900).

Registered under the Co-operative and Community Benefit Societies Act 2014 No. 2266R(S)