Complaints Analysis

Today's myth to be busted is around eligibility for benefits:

"I work full time, so I'm not entitled to any benefits."

This is not necessarily true. Universal Credit looks at your household income, not your employment status. If you are earning minimum wage, your income may be below the minimum standard for your family type, and you may be entitled to some UC to 'top up' your income.

Our Money Adviser, Anne, can help you find out if you're entitled to any benefits - if you'd like her to get in touch with you, you can fill in the Money Advice form in your My Home account (it's in the My Rent section). ... See moreSee less

9 hours ago