Complaints Analysis
Each quarter we publish an analysis of the complaints we have received.
- Home
-
Services
- Finding a New Home
- Paying Your Rent
- Looking After Your Home, Repairs & Maintenance
- Tenancy Support
- Making a Complaint
- Your Tenancy Rights & Responsibilities
- Join In
- Downloads
-
About Us
- Our Publication Framework
- Our Vision
- Vacancies at ELHA
- Our Performance
- More Information
-
News
- These Homes – Go Live Date
- Allocations Policy Consultation
- Captain Discount Says, "Thank You for Taking Part!"
- The Beast from the East Has Arrived!
- Fraud Prevention
- Social Security Scotland Update for Parents
- Housing Stock Survey
- The Good the Bad and the Ugly
- A Virtual Meeting, Viewing and Sign Up!
- Is it a Bird? Is it a Plane? Is it…. a Rent Freeze?
- Lockdown - Again
- These Homes – Coming Soon
- Get Involved from Home
- New Staff
- Social Media
- Closure Dates & Repair Service
- Housing Officer Areas
- Check Your E-mail!
- If You Pay Your Rent By Phone…
- What's This...?
- Thank You!
- Your Account is Changing (except it’s not really)
- Benefit Update!
- New Fire Alarm Regulations
- Our Performance
- Our (online) Annual General Meeting
- Did You see an ID Badge?
- A Warm Winter Message from Anne!
- How I’ve Helped Tenants Like You
- Stay Up to Date
- Winter Fuel Payment
- Warm Home Discount Scheme
- Top Energy Tips
- We’re Extending Our Assistance Scheme
- 1,000!
- Clocks, Timers and Energy Advice
- Garden Competition Winners!
- Welcome, Ian Riding, Our New Housing Officer
- Home Contents Insurance
- What is Scottish Housing Day?
- It's Scottish Housing Day
- More New Builds
- Celebrating Digital Communication
- Home Energy Advice – New Service
- New Homes!
- Send Us Your Garden (photos)! Win Shopping Vouchers!
- New Tenant Participation Strategy Leaflet
- Job Start Payment
- Tenant Voice Scotland
- Scottish Housing Day 2020
- Contact Us
- Home
-
Services
- Finding a New Home
- Paying Your Rent
- Looking After Your Home, Repairs & Maintenance
- Tenancy Support
- Making a Complaint
- Your Tenancy Rights & Responsibilities
- Join In
- Downloads
-
About Us
- Our Publication Framework
- Our Vision
- Vacancies at ELHA
- Our Performance
- More Information
-
News
- These Homes – Go Live Date
- Allocations Policy Consultation
- Captain Discount Says, "Thank You for Taking Part!"
- The Beast from the East Has Arrived!
- Fraud Prevention
- Social Security Scotland Update for Parents
- Housing Stock Survey
- The Good the Bad and the Ugly
- A Virtual Meeting, Viewing and Sign Up!
- Is it a Bird? Is it a Plane? Is it…. a Rent Freeze?
- Lockdown - Again
- These Homes – Coming Soon
- Get Involved from Home
- New Staff
- Social Media
- Closure Dates & Repair Service
- Housing Officer Areas
- Check Your E-mail!
- If You Pay Your Rent By Phone…
- What's This...?
- Thank You!
- Your Account is Changing (except it’s not really)
- Benefit Update!
- New Fire Alarm Regulations
- Our Performance
- Our (online) Annual General Meeting
- Did You see an ID Badge?
- A Warm Winter Message from Anne!
- How I’ve Helped Tenants Like You
- Stay Up to Date
- Winter Fuel Payment
- Warm Home Discount Scheme
- Top Energy Tips
- We’re Extending Our Assistance Scheme
- 1,000!
- Clocks, Timers and Energy Advice
- Garden Competition Winners!
- Welcome, Ian Riding, Our New Housing Officer
- Home Contents Insurance
- What is Scottish Housing Day?
- It's Scottish Housing Day
- More New Builds
- Celebrating Digital Communication
- Home Energy Advice – New Service
- New Homes!
- Send Us Your Garden (photos)! Win Shopping Vouchers!
- New Tenant Participation Strategy Leaflet
- Job Start Payment
- Tenant Voice Scotland
- Scottish Housing Day 2020
- Contact Us
