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Complaints Analysis
Each quarter we publish an analysis of the complaints we have received.
- Home
-
Services
- Finding a New Home
- Paying Your Rent
- Looking After Your Home, Repairs & Maintenance
- Tenancy Support
- Making a Complaint
- Your Tenancy Rights & Responsibilities
- Join In
- Downloads
-
About Us
- Our Publication Framework
- Our Vision
- Vacancies at ELHA
- Our Performance
- More Information
-
News
- Wee Red Upcycles project
- New Complaint Procedure
- Recent Scams
- Are You Missing Out on a Council Tax Reduction?
- Management Committee
- Garden Care Scheme
- We're Open
- The Social Housing Fuel Support Fund
- Fire Alarm Upgrades
- These Homes Available!
- Social Security Scotland Update
- Lockdown Update!
- These Homes is Live
- These Homes Update
- Direct Debits and the "Rent Freeze" - Some Still Change!
- Planned Maintenance 2021-22
- NHS Inform
- Money & Home Energy Advice Service
- Department of Work & Pensions Update
- Right to Repair and Alternative Contractors
- These Homes – Go Live Date
- Allocations Policy Consultation
- Captain Discount Says, "Thank You for Taking Part!"
- The Beast from the East Has Arrived!
- Fraud Prevention
- Social Security Scotland Update for Parents
- Housing Stock Survey
- The Good the Bad and the Ugly
- A Virtual Meeting, Viewing and Sign Up!
- Is it a Bird? Is it a Plane? Is it…. a Rent Freeze?
- Lockdown - Again
- These Homes – Coming Soon
- Get Involved from Home
- New Staff
- Social Media
- Closure Dates & Repair Service
- Housing Officer Areas
- Check Your E-mail!
- If You Pay Your Rent By Phone…
- What's This...?
- Thank You!
- Your Account is Changing (except it’s not really)
- Benefit Update!
- New Fire Alarm Regulations
- Our Performance
- Our (online) Annual General Meeting
- Did You see an ID Badge?
- A Warm Winter Message from Anne!
- How I’ve Helped Tenants Like You
- Stay Up to Date
- Contact Us
- Home
-
Services
- Finding a New Home
- Paying Your Rent
- Looking After Your Home, Repairs & Maintenance
- Tenancy Support
- Making a Complaint
- Your Tenancy Rights & Responsibilities
- Join In
- Downloads
-
About Us
- Our Publication Framework
- Our Vision
- Vacancies at ELHA
- Our Performance
- More Information
-
News
- Wee Red Upcycles project
- New Complaint Procedure
- Recent Scams
- Are You Missing Out on a Council Tax Reduction?
- Management Committee
- Garden Care Scheme
- We're Open
- The Social Housing Fuel Support Fund
- Fire Alarm Upgrades
- These Homes Available!
- Social Security Scotland Update
- Lockdown Update!
- These Homes is Live
- These Homes Update
- Direct Debits and the "Rent Freeze" - Some Still Change!
- Planned Maintenance 2021-22
- NHS Inform
- Money & Home Energy Advice Service
- Department of Work & Pensions Update
- Right to Repair and Alternative Contractors
- These Homes – Go Live Date
- Allocations Policy Consultation
- Captain Discount Says, "Thank You for Taking Part!"
- The Beast from the East Has Arrived!
- Fraud Prevention
- Social Security Scotland Update for Parents
- Housing Stock Survey
- The Good the Bad and the Ugly
- A Virtual Meeting, Viewing and Sign Up!
- Is it a Bird? Is it a Plane? Is it…. a Rent Freeze?
- Lockdown - Again
- These Homes – Coming Soon
- Get Involved from Home
- New Staff
- Social Media
- Closure Dates & Repair Service
- Housing Officer Areas
- Check Your E-mail!
- If You Pay Your Rent By Phone…
- What's This...?
- Thank You!
- Your Account is Changing (except it’s not really)
- Benefit Update!
- New Fire Alarm Regulations
- Our Performance
- Our (online) Annual General Meeting
- Did You see an ID Badge?
- A Warm Winter Message from Anne!
- How I’ve Helped Tenants Like You
- Stay Up to Date
- Contact Us