Complaints Analysis
Each quarter we publish an analysis of the complaints we have received.
- Home
-
Services
- Finding a New Home
- Paying Your Rent
- Looking After Your Home, Repairs & Maintenance
- Tenancy Support
- Making a Complaint
- Your Tenancy Rights & Responsibilities
- Factoring
- Join In
- Downloads
-
About Us
- Our Publication Framework
- Our Vision
- Vacancies at ELHA
- Our Performance
- More Information
-
News
- New Annual Servicing Contract
- Transfers – What to Expect #BeforeYouApply
- Making Changes to Your Home
- Energy Price Cap Calculator
- Are You On Legacy Benefits?
- Are You Eligible for Pension Credits?
- Assurance Statement
- Energy Prices – Future Increases
- Adult Disability Payment from Social Security Scotland
- Warm Home Discounts
- Help to Save
- #BeforeYouApply
- Cost of Living Payments
- School Age Payments
- Performance 365
- Congratulations!
- Occasionally Asked Questions
- 2022-23 Consultation Calendar
- Home Energy Advice
- New Staff
- TIG Panel
- Engagement Plan
- Complaints and Significant Performance Failures
- Interlinked Smoke Alarms – Information for Sharing Owners
- Information for the Parents of Teenagers
- Tips from Anne - Budgeting
- New Build Update
- Planned Maintenance Calendar
- Right to Repair and Alternative Contractors
- Homes for Ukraine
- We stand with Ukraine ...and with our tenants
- Rent Increase Consultation – Headline Results
- The Good, The Bad And The Ugly
- Rising Energy Prices
- Help So Far
- 2022 Rent Increase - Have Your Say
- Energy Vouchers Available!
- Become a Tenant Adviser
- Festive Closure Dates
- New Year, New Home?
- Service Charges
- Updates for Families on Benefits
- Winter Talkback
- Universal Credit Update - Autumn Budget
- Get Ready for Winter
- Winter Road Maintenance
- These Homes Update
- Hope for the Best, Prepare for the Worst!
- Health in Mind
- Don't Switch Energy Supplier
- Contact Us
- Home
-
Services
- Finding a New Home
- Paying Your Rent
- Looking After Your Home, Repairs & Maintenance
- Tenancy Support
- Making a Complaint
- Your Tenancy Rights & Responsibilities
- Factoring
- Join In
- Downloads
-
About Us
- Our Publication Framework
- Our Vision
- Vacancies at ELHA
- Our Performance
- More Information
-
News
- New Annual Servicing Contract
- Transfers – What to Expect #BeforeYouApply
- Making Changes to Your Home
- Energy Price Cap Calculator
- Are You On Legacy Benefits?
- Are You Eligible for Pension Credits?
- Assurance Statement
- Energy Prices – Future Increases
- Adult Disability Payment from Social Security Scotland
- Warm Home Discounts
- Help to Save
- #BeforeYouApply
- Cost of Living Payments
- School Age Payments
- Performance 365
- Congratulations!
- Occasionally Asked Questions
- 2022-23 Consultation Calendar
- Home Energy Advice
- New Staff
- TIG Panel
- Engagement Plan
- Complaints and Significant Performance Failures
- Interlinked Smoke Alarms – Information for Sharing Owners
- Information for the Parents of Teenagers
- Tips from Anne - Budgeting
- New Build Update
- Planned Maintenance Calendar
- Right to Repair and Alternative Contractors
- Homes for Ukraine
- We stand with Ukraine ...and with our tenants
- Rent Increase Consultation – Headline Results
- The Good, The Bad And The Ugly
- Rising Energy Prices
- Help So Far
- 2022 Rent Increase - Have Your Say
- Energy Vouchers Available!
- Become a Tenant Adviser
- Festive Closure Dates
- New Year, New Home?
- Service Charges
- Updates for Families on Benefits
- Winter Talkback
- Universal Credit Update - Autumn Budget
- Get Ready for Winter
- Winter Road Maintenance
- These Homes Update
- Hope for the Best, Prepare for the Worst!
- Health in Mind
- Don't Switch Energy Supplier
- Contact Us
