east lothian housing association

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        • Minutes 30 May 2019
        • Minutes 15 August 2019
        • Minutes 26 September 2019
        • 30 November 2019
        • 26 February 2020
        • 28 May 2020
        • 20 August 2020
        • 26 November 2020
      • Agendas & Reports
        • 30 November 2019
        • 26 February 2020
        • 28 May 2020
        • 20 August 2020
        • 26 November 2020
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      • Performance 365
      • Tenant Satisfaction Survey
      • SHR Inspection Report
      • How We're Doing
      • ARC Landlord Report
      • Annual Reports
      • Complaints Analysis
    • More Information
      • Frequently Asked Questions
      • Terms and Conditions
      • How We Use Your Personal Information
      • Privacy Policy
      • Paper Free Campaign
      • My Home
      • Housing Offer Areas
      • Rent Collector App End User Licence Agreement And Terms Of Use
    • News
      • These Homes – Go Live Date
      • Allocations Policy Consultation
      • Captain Discount Says, "Thank You for Taking Part!"
      • The Beast from the East Has Arrived!
      • Fraud Prevention
      • Social Security Scotland Update for Parents
      • Housing Stock Survey
      • The Good the Bad and the Ugly
      • A Virtual Meeting, Viewing and Sign Up!
      • Is it a Bird? Is it a Plane? Is it…. a Rent Freeze?
      • Lockdown - Again
      • These Homes – Coming Soon
      • Get Involved from Home
      • New Staff
      • Social Media
      • Closure Dates & Repair Service
      • Housing Officer Areas
      • Check Your E-mail!
      • If You Pay Your Rent By Phone…
      • What's This...?
      • Thank You!
      • Your Account is Changing (except it’s not really)
      • Benefit Update!
      • New Fire Alarm Regulations
      • Our Performance
      • Our (online) Annual General Meeting
      • Did You see an ID Badge?
      • A Warm Winter Message from Anne!
      • How I’ve Helped Tenants Like You
      • Stay Up to Date
      • Winter Fuel Payment
      • Warm Home Discount Scheme
      • Top Energy Tips
      • We’re Extending Our Assistance Scheme
      • 1,000!
      • Clocks, Timers and Energy Advice
      • Garden Competition Winners!
      • Welcome, Ian Riding, Our New Housing Officer
      • Home Contents Insurance
      • What is Scottish Housing Day?
      • It's Scottish Housing Day
      • More New Builds
      • Celebrating Digital Communication
      • Home Energy Advice – New Service
      • New Homes!
      • Send Us Your Garden (photos)! Win Shopping Vouchers!
      • New Tenant Participation Strategy Leaflet
      • Job Start Payment
      • Tenant Voice Scotland
      • Scottish Housing Day 2020
  • Contact Us

  • Home
  • Services
    • Finding a New Home
      • Registering for Housing
      • Applying for a Home
        • Application Limits
        • Allocation
        • Priority Passes
        • Waiting List Length
        • Star Ratings
      • Mutual Exchanges
        • Mutual Exchanges Search
        • Mutual Exchanges Advertising
        • Mutual Exchanges Changes
      • Shared Ownership
      • LIFT Scheme
      • Transfers
      • Homelessness
      • Other Housing Associations
      • Private Landlords
      • Moving Home
      • Where We Have Homes
      • New Developments
      • Other Properties for Rent
    • Paying Your Rent
      • Rent Payment Options
      • Your Rent
      • Housing Benefit & Universal Credit
      • Right to Withhold Rent
      • Key Tenant Scheme
    • Looking After Your Home, Repairs & Maintenance
      • Looking After Your Home
        • Insurance
        • Frost Protection & Burst Pipes
        • Preventing Condensation
        • Electrical Problems
        • Fire & Smoke Alarms
        • Gas and Carbon Monoxide
        • Door & Window Safety
        • Security
      • Right to Repair
      • Who is Responsible for Repairs?
      • Chargeable Repairs
      • Tenant Improvements
      • Stair Cleaning
      • Planned Maintenance & Servicing
        • Maintenance Calendar
      • Adaptions
    • Tenancy Support
      • My Home - Friends and Family
      • Money Advice Service
        • Money Advice Service Referral
        • Financial Help
        • Claiming Universal Credit
      • ELHA Assistance Scheme
      • Energy Help
      • On Line Housing Office
      • Rental Exchange
        • Rental Exchange Privacy Policy
      • Domestic Abuse
      • Useful Links
    • Making a Complaint
      • Neighbour Complaints, ASB & Mediation
        • Dealing With Anti-Social Behaviour
        • Resolution Services
      • Comments & complaints
    • Your Tenancy Rights & Responsibilities
      • Your Tenancy Agreement
        • Moving into your New Home
        • Security of your Tenancy
        • Joint Tenancies
        • Succession
        • Subletting & Lodgers
        • Running a Business from Home
        • Pets
        • Right to Buy
      • Your Neighbourhood
        • Care of Neighbourhoods
        • Car Parking
        • Garages & Garage Plots
        • Gardens
        • Garden Care Scheme
          • Garden Care Specification
        • Rubbish Disposal
  • Join In
    • What is Tenant Participation?
    • Tenant Participation Action Plans
    • Tenant Involvement Group
    • Tenant Scrutiny
    • Tenant Organisations
    • Consultation & Information
      • Rent Consultation 2021
  • Downloads
    • Documents & Reports
    • Talkback Newsletter
    • Leaflets
    • Forms
    • Policies
    • Assurance Statement
    • Management Committee
      • Minutes of Meetings
        • Minutes 30 May 2019
        • Minutes 15 August 2019
        • Minutes 26 September 2019
        • 30 November 2019
        • 26 February 2020
        • 28 May 2020
        • 20 August 2020
        • 26 November 2020
      • Agendas & Reports
        • 30 November 2019
        • 26 February 2020
        • 28 May 2020
        • 20 August 2020
        • 26 November 2020
  • About Us
    • Our Publication Framework
      • Our Guide to Information
      • Who We Are and What We Do
      • How We Work and Make Decisions
      • Our Income and How We Spend It
        • Register of Contracts Awarded
        • Staff and Committee Expenses
      • Our Services
      • Who We Work With
      • How We Measure and Report Performance
      • Our Key Policies
    • Our Vision
      • Healthy Happy Staff
      • Happy to Translate
    • Vacancies at ELHA
    • Our Performance
      • Performance 365
      • Tenant Satisfaction Survey
      • SHR Inspection Report
      • How We're Doing
      • ARC Landlord Report
      • Annual Reports
      • Complaints Analysis
    • More Information
      • Frequently Asked Questions
      • Terms and Conditions
      • How We Use Your Personal Information
      • Privacy Policy
      • Paper Free Campaign
      • My Home
      • Housing Offer Areas
      • Rent Collector App End User Licence Agreement And Terms Of Use
    • News
      • These Homes – Go Live Date
      • Allocations Policy Consultation
      • Captain Discount Says, "Thank You for Taking Part!"
      • The Beast from the East Has Arrived!
      • Fraud Prevention
      • Social Security Scotland Update for Parents
      • Housing Stock Survey
      • The Good the Bad and the Ugly
      • A Virtual Meeting, Viewing and Sign Up!
      • Is it a Bird? Is it a Plane? Is it…. a Rent Freeze?
      • Lockdown - Again
      • These Homes – Coming Soon
      • Get Involved from Home
      • New Staff
      • Social Media
      • Closure Dates & Repair Service
      • Housing Officer Areas
      • Check Your E-mail!
      • If You Pay Your Rent By Phone…
      • What's This...?
      • Thank You!
      • Your Account is Changing (except it’s not really)
      • Benefit Update!
      • New Fire Alarm Regulations
      • Our Performance
      • Our (online) Annual General Meeting
      • Did You see an ID Badge?
      • A Warm Winter Message from Anne!
      • How I’ve Helped Tenants Like You
      • Stay Up to Date
      • Winter Fuel Payment
      • Warm Home Discount Scheme
      • Top Energy Tips
      • We’re Extending Our Assistance Scheme
      • 1,000!
      • Clocks, Timers and Energy Advice
      • Garden Competition Winners!
      • Welcome, Ian Riding, Our New Housing Officer
      • Home Contents Insurance
      • What is Scottish Housing Day?
      • It's Scottish Housing Day
      • More New Builds
      • Celebrating Digital Communication
      • Home Energy Advice – New Service
      • New Homes!
      • Send Us Your Garden (photos)! Win Shopping Vouchers!
      • New Tenant Participation Strategy Leaflet
      • Job Start Payment
      • Tenant Voice Scotland
      • Scottish Housing Day 2020
  • Contact Us

Agendas & Reports

Downloads

  • Documents & Reports
  • Talkback Newsletter
  • Leaflets
  • Forms
  • Policies
  • Assurance Statement
  • Management Committee
    • Minutes of Meetings
      • Minutes 30 May 2019
      • Minutes 15 August 2019
      • Minutes 26 September 2019
      • 30 November 2019
      • 26 February 2020
      • 28 May 2020
      • 20 August 2020
      • 26 November 2020
    • Agendas & Reports
      • 30 November 2019
      • 26 February 2020
      • 28 May 2020
      • 20 August 2020
      • 26 November 2020
  • Healthy Happy Homes
  • Scottish Federation of Housing Associations
  • get texthelp Browsealoud
  • Happy to Translate
  • Disability Confident Employer
  • Digital Participation Signatory
  • Cyber Essentials Certified

Find us on Google Maps

East Lothian Housing Association
18-20 Market Street
Haddington
East Lothian
EH41 3JL

Office Opening Times

Mon9.00am-4.30pm
Tue10.00am-4.30pm
Wed9.00am-4.30pm
Thurs9.00am-4.30pm
Fri9.00am-4.00pm

Useful Numbers

GENERAL ENQUIRIES
01620 825032

REPAIRLINE
03000 999 247

On Facebook

If you haven't already received your leaflet detailing the changes to our Allocations Policy, you can... See more

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East Lothian Housing Association is a Scottish charity and registered social landlord under the Housing (Scotland) Act 2001 (Scottish Charity No SC028900).

Registered under the Co-operative and Community Benefit Societies Act 2014 No. 2266R(S)