Are You Prepared?

The Radio Tele-Switch (RTS) service is expected to be switched off on 30 June 2025.  This only affects our tenants who have electric storage heating systems, but could mean that heating and hot water systems stop working after the switch.

Over the last six months we have been contacting all tenants likely to be affected to help them switch to a smart meter, but unfortunately, we are not allowed to arrange the switch for them.

If you have a Radio Tele-Switch meter, haven’t yet changed to a Smart Meter, and would like advice on what to do, we have a helpful guide to switching on our website here:

Show me More about radio tele-switch meter

Alternatively, you can contact us directly for advice by emailing enquiries@elha.com or calling us on 01620 825032 and choosing the option for ‘other maintenance issue’.