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The amount of rent you pay has to cover the cost of:
- The day to day management and maintenance of our houses
- Improving properties – e.g. replacing kitchens and bathroom fittings, installing new windows, central heating systems
- Rent lost through empty properties and rent arrears
- Paying back loans taken out to improve and build new houses
We review your rent charge every year and any changes are made in April. We will always consult you over any proposed changes to your rent. You will be given four weeks notice, in writing, of your rent increase to enable you to re-budget or to apply for Universal Credit if you are not already getting it.
Difficulty Paying Your Rent
You may sometimes have difficulty paying your rent. Help and advice is always available and we will make every effort to help if you are having financial difficulties.
If you know you will have difficulty paying your rent it is best to contact your Housing Officer or the Money Adviser as soon as possible, or chat to us now by clicking the Live Help button. If you need to pay back an arrear on your account, you can set this up in your My Home account, or contact your Housing Officer to discuss your options.
IF YOU DO NOT PAY YOUR RENT YOU COULD LOSE YOUR HOME.
your home, your rent leaflet
rent arrears policy
rent and service charge policy