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24 March 2022
Agendas & Reports
30 November 2019
26 February 2020
28 May 2020
20 August 2020
26 November 2020
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25 March 2021
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26 August 2021
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26 November 2021
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Happy to Translate
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Congratulations!
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Interlinked Smoke Alarms – Information for Sharing Owners
Information for the Parents of Teenagers
Tips from Anne - Budgeting
New Build Update
Planned Maintenance Calendar
Right to Repair and Alternative Contractors
Homes for Ukraine
We stand with Ukraine ...and with our tenants
Rent Increase Consultation – Headline Results
The Good, The Bad And The Ugly
Rising Energy Prices
Help So Far
2022 Rent Increase - Have Your Say
Energy Vouchers Available!
Become a Tenant Adviser
Festive Closure Dates
New Year, New Home?
Service Charges
Updates for Families on Benefits
Winter Talkback
Universal Credit Update - Autumn Budget
Get Ready for Winter
Winter Road Maintenance
These Homes Update
Hope for the Best, Prepare for the Worst!
Health in Mind
Don't Switch Energy Supplier
Update on getting the Warm Home Discount
Tips for Saving Energy
Get Ready for the Child Disability Payment
Understanding Energy Bills
Are You an Unpaid Carer?
2021 Assurance Statement
Did You Know…
The end of the £20 UC Uplift
Connecting Scotland
Get a LIFT onto the Property Ladder
Self-isolation Support Grants
Contact Us
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Home
Services
Finding a New Home
Registering for Housing
Applying for a Home
Application Limits
Allocation
Priority Passes
Waiting List Length
Star Ratings
Mutual Exchanges
Mutual Exchanges Search
Mutual Exchanges Advertising
Mutual Exchanges Changes
Shared Ownership
LIFT Scheme
Transfers
Homelessness
Other Housing Associations
Private Landlords
Moving Home
Where We Have Homes
New Developments
Available Properties
Paying Your Rent
Rent Payment Options
Your Rent
Housing Benefit & Universal Credit
Right to Withhold Rent
Key Tenant Scheme
Looking After Your Home, Repairs & Maintenance
Looking After Your Home
Insurance
Frost Protection & Burst Pipes
Preventing Condensation
Electrical Problems
Fire & Smoke Alarms
Gas and Carbon Monoxide
Door & Window Safety
Security
Right to Repair
Who is Responsible for Repairs?
Chargeable Repairs
Tenant Improvements
Stair Cleaning
Planned Maintenance & Servicing
Maintenance Calendar
Adaptions
Tenancy Support
My Home - Friends and Family
Money Advice Service
Money Advice Service Referral
Financial Help
Claiming Universal Credit
ELHA Assistance Scheme
Energy Help
On Line Housing Office
Rental Exchange
Rental Exchange Privacy Policy
Domestic Abuse
Useful Links
Making a Complaint
Neighbour Complaints, ASB & Mediation
Dealing With Anti-Social Behaviour
Resolution Services
Comments & complaints
Your Tenancy Rights & Responsibilities
Your Tenancy Agreement
Moving into your New Home
Security of your Tenancy
Joint Tenancies
Succession
Subletting & Lodgers
Running a Business from Home
Pets
Right to Buy
Your Neighbourhood
Care of Neighbourhoods
Car Parking
Garages & Garage Plots
Gardens
Garden Care Scheme
Garden Care Specification
Rubbish Disposal
Factoring
Join In
What is Tenant Participation?
Tenant Participation Action Plans
Tenant Involvement Group
Tenant Scrutiny
Tenant Organisations
Consultation & Information
Rent Consultation 2021
Rent Consultation 2022
Downloads
Documents & Reports
Talkback Newsletter
Leaflets
Forms
Policies
Assurance Statement
Management Committee
Minutes of Meetings
30 November 2019
26 February 2020
28 May 2020
20 August 2020
26 November 2020
25 February 2021
25 March 2021
27 May 2021
26 August 2021
30 September 2021
26 November 2021
24 February 2022
24 March 2022
Agendas & Reports
30 November 2019
26 February 2020
28 May 2020
20 August 2020
26 November 2020
25 February 2021
25 March 2021
27 May 2021
26 August 2021
30 September 2021
26 November 2021
24 February 2022
24 March 2022
About Us
Our Publication Framework
Our Guide to Information
Who We Are and What We Do
How We Work and Make Decisions
Our Income and How We Spend It
Register of Contracts Awarded
Staff and Committee Expenses
Our Services
Who We Work With
How We Measure and Report Performance
Our Key Policies
Our Vision
Healthy Happy Staff
Happy to Translate
Vacancies at ELHA
Our Performance
Performance 365
Tenant Satisfaction Survey
SHR Inspection Report
How We're Doing
ARC Landlord Report
Annual Reports
Complaints Analysis
More Information
Frequently Asked Questions
Terms and Conditions
How We Use Your Personal Information
Privacy Policy
Paper Free Campaign
Housing Officer Areas
Rent Collector
Rent Collector App End User Licence Agreement And Terms Of Use
Rent Collector FAQs
News
#BeforeYouApply
Cost of Living Payments
School Age Payments
Performance 365
Congratulations!
Occasionally Asked Questions
2022-23 Consultation Calendar
Home Energy Advice
New Staff
TIG Panel
Engagement Plan
Complaints and Significant Performance Failures
Interlinked Smoke Alarms – Information for Sharing Owners
Information for the Parents of Teenagers
Tips from Anne - Budgeting
New Build Update
Planned Maintenance Calendar
Right to Repair and Alternative Contractors
Homes for Ukraine
We stand with Ukraine ...and with our tenants
Rent Increase Consultation – Headline Results
The Good, The Bad And The Ugly
Rising Energy Prices
Help So Far
2022 Rent Increase - Have Your Say
Energy Vouchers Available!
Become a Tenant Adviser
Festive Closure Dates
New Year, New Home?
Service Charges
Updates for Families on Benefits
Winter Talkback
Universal Credit Update - Autumn Budget
Get Ready for Winter
Winter Road Maintenance
These Homes Update
Hope for the Best, Prepare for the Worst!
Health in Mind
Don't Switch Energy Supplier
Update on getting the Warm Home Discount
Tips for Saving Energy
Get Ready for the Child Disability Payment
Understanding Energy Bills
Are You an Unpaid Carer?
2021 Assurance Statement
Did You Know…
The end of the £20 UC Uplift
Connecting Scotland
Get a LIFT onto the Property Ladder
Self-isolation Support Grants
Contact Us
About Us
Our Publication Framework
Our Guide to Information
Who We Are and What We Do
How We Work and Make Decisions
Our Income and How We Spend It
Register of Contracts Awarded
Staff and Committee Expenses
Our Services
Who We Work With
How We Measure and Report Performance
Our Key Policies
Our Vision
Healthy Happy Staff
Happy to Translate
Vacancies at ELHA
Our Performance
Performance 365
Tenant Satisfaction Survey
SHR Inspection Report
How We're Doing
ARC Landlord Report
Annual Reports
Complaints Analysis
More Information
Frequently Asked Questions
Terms and Conditions
How We Use Your Personal Information
Privacy Policy
Paper Free Campaign
Housing Officer Areas
Rent Collector
Rent Collector App End User Licence Agreement And Terms Of Use
Rent Collector FAQs
News
#BeforeYouApply
Cost of Living Payments
School Age Payments
Performance 365
Congratulations!
Occasionally Asked Questions
2022-23 Consultation Calendar
Home Energy Advice
New Staff
TIG Panel
Engagement Plan
Complaints and Significant Performance Failures
Interlinked Smoke Alarms – Information for Sharing Owners
Information for the Parents of Teenagers
Tips from Anne - Budgeting
New Build Update
Planned Maintenance Calendar
Right to Repair and Alternative Contractors
Homes for Ukraine
We stand with Ukraine ...and with our tenants
Rent Increase Consultation – Headline Results
The Good, The Bad And The Ugly
Rising Energy Prices
Help So Far
2022 Rent Increase - Have Your Say
Energy Vouchers Available!
Become a Tenant Adviser
Festive Closure Dates
New Year, New Home?
Service Charges
Updates for Families on Benefits
Winter Talkback
Universal Credit Update - Autumn Budget
Get Ready for Winter
Winter Road Maintenance
These Homes Update
Hope for the Best, Prepare for the Worst!
Health in Mind
Don't Switch Energy Supplier
Update on getting the Warm Home Discount
Tips for Saving Energy
Get Ready for the Child Disability Payment
Understanding Energy Bills
Are You an Unpaid Carer?
2021 Assurance Statement
Did You Know…
The end of the £20 UC Uplift
Connecting Scotland
Get a LIFT onto the Property Ladder
Self-isolation Support Grants