Useful Contacts & Links
East Lothian Council
East Lothian Council provide a range of services to people living in East Lothian. You can visit their website at www.eastlothian.gov.uk. The following telephone numbers may also be useful:
| Main Switchboard | 01620 827 827 |
| Housing Benefit & Council Tax Enquiries | 01620 827 827 |
| Housing Access Team | 0800 169 1611 |
| Welfare Rights Team, Brunton Hall | 0131 653 5228 |
| Building Control and Planning | 01620 827 216 |
| Recycling Helpline | 01620 827 215 |
| Special Uplift for large items | 01875 824305 |
| Dog Warden | 01620 827310 |
| Social Work Department - Community Care | 0845 603 1576 |
Free wi-fi hotspots in East Lothian
East Lothian Antisocial Behaviour Helpline
01875 824 307
Or email: asb@eastlothian.gov.uk
You can contact the helpline if you are being affected by antisocial behaviour.
Victim Support Scotland
Website: www.victimsupportsco.org.uk/page/index.cfm
0845 603 9213
For people who have been affected by crime, either as a victim, witness or family member.
ELVON – Furniture Recycling Project
Macmerry Industrial Estate
Macmerry
01875 615797
Facebook: https://www.facebook.com/recyclingfirst
ELVON’s good quality second hand furniture is available for people who need furniture and are on benefits – we can make a referral for you.
The Job Centre
North House
Eskmills Park
Station Road
Musselburgh
0131 456 5100
East Lothian Police Stations
| Dunbar | 01368 862 718 |
| Haddington | 01620 824101 |
| Musselburgh | 0131 665 9696 |
| North Berwick | 01620 893 585 |
| Prestonpans | 01875 810 250 |
| Tranent | 01875 610 333 |
Scottish Public Services Ombudsman
Bridgeside House,
99 McDonald Road
Edinburgh
EH7 4NS
0800 377 7330
Website: www.spso.org.uk
East Lothian Energy Efficiency Advice Centre
Changeworks (formerly LEEP)
36 Newhaven Road,
Edinburgh EH6 5PY
0800 512 012
Website: www.changeworks.org.uk
Provides advice on how you could make your home more energy efficient and save money on your fuel bills.
Housing and Welfare Advice and Information
Citizens Advice Bureau
46 Court Street
Haddington
East Lothian
01620 824 471
Website: www.cas.org.uk/bureaux/haddington-citizens-advice-bureau
141 High Street
Musselburgh
East Lothian
0131 653 2748
Website: www.musselburghcab.org.uk
Please contact your local Citizens Advice Bureau to check their opening hours.
Midlothian Women's Aid (also covers East Lothian)
Tel: 0131 663 9827
E-mail: info@womensaideml.org
Website: www.womensaideml.org
Shelter Housing Aid Centre
Tel: 0808 800 444 (Free from mobiles & landlines)
Opening hours: 8am - 8pm Mon-Fri, 9am - 5pm Sat-Sun
Website: http://scotland.shelter.org.uk
Welfare Rights Services
Brunton Hall
Musselburgh
0131 653 4303
The Welfare Rights team also hold surgeries in local East Lothian Council offices on a regular basis, please contact them for further details.
Understanding Universal Credit (DWP)
Website: www.understandinguniversalcredit.gov.uk
Shakti Women’s Aid
Norton Park
57 Albion Road
Edinburgh
0131 475 2399
Website: www.shaktiedinburgh.co.uk
Opening hours: Monday to Friday 10am-4.30pm
Shakti Women’s Aid is a safe, confidential service for all black and minority ethnic women and their children who are experiencing or fleeing domestic abuse.
The Samaritans
08457 90 90 90
The Samaritans provide confidential, non-judgemental support, 24 hours a day for anyone who is experiencing feelings of distress or despair.
CAPS
(The Consultation & Advocacy Promotion Service)
CAPS provide an independent advocacy service for people in the Lothians with mental health issues.
CAPS Independent Advocacy
Old Stables
Eskmills Park
Station Road
MUSSELBURGH
EH21 7PQ
0131 273 5116
E-mail: avdocate@capsadvocacy.org
Webiste: www.capsadvocacy.org
AccessAble
A web-based disabled access guide. (Formerly DisabledGo)
Website: www.accessable.co.uk
Abused Men In Scotland (AMIS)
A national organisation dedicated to supporting men who are experiencing, or who have experienced, domestic abuse.
Unit 1F6 Eric Liddell Centre
15 Morningside Road
Edinburgh
EH10 4DP
Freephone: 0808 800 0024
E-mail: info@abusedmeninscotland.org
Website: www.abusedmeninscotland.org
Benefit Fraud Referral
From 1st November 2014 the DWP will take over responsibility for Fraud Investigation of East Lothian Housing Benefit cases.
NBFH
PO Box 224
Preston
PR1 1GP
Tel: 0800 854 440
Textphone: 0800 320 0512
Website: www.gov.uk/report-benefit-fraud
Scotland’s Financial Health Service
Website: www.scotlandsfinancialhealthservice.gov.uk
Helpline: 0800 707 6696
Step Change
Debt Advice Charity
Tel: 0800 138 1111
Website: www.stepchange.org/DebtadviceinScotland.aspx
LGBT Support
LGBT Scotland website: www.lgbt.scot
LGBT Helpline Scotland: 0300 123 2523
