Useful Contacts & Links

East Lothian Council   

East Lothian Council provide a range of services to people living in East Lothian. You can visit their website at www.eastlothian.gov.uk.  The following telephone numbers may also be useful:

Main Switchboard 01620 827 827
Housing Benefit & Council Tax Enquiries 01620 827 827
Housing Access Team 0800 169 1611
Welfare Rights Team, Brunton Hall 0131 653 5228
Building Control and Planning 01620 827 216
Recycling Helpline 01620 827 215
Special Uplift for large items 01875 824305
Dog Warden 01620 827310
Social Work Department - Community Care 0845 603 1576

Free wi-fi hotspots in East Lothian


East Lothian Antisocial Behaviour Helpline

Link to ELC's ASB Helpline

0845 601 8518

Or email: asb@eastlothian.gov.uk

You can contact the helpline if you are being affected by antisocial behaviour.


Victim Support Scotland

Website: www.victimsupportsco.org.uk/page/index.cfm

0845 603 9213

For people who have been affected by crime, either as a victim, witness or family member.


ELVON – Furniture Recycling Project

Macmerry Industrial Estate
Macmerry

01875 615797

Website: www.recyclingfirstel.org

ELVON’s good quality second hand furniture is available for people who need furniture and are on benefits – we can make a referral for you.


The Job Centre

North House
Eskmills Park
Station Road
Musselburgh

0131 456 5100


East Lothian Police Stations

Dunbar  01368 862 718
Haddington 01620 824101
Musselburgh 0131 665 9696
North Berwick 01620 893 585
Prestonpans 01875 810 250
Tranent 01875 610 333

Scottish Public Services Ombudsman

4 Melville Street
Edinburgh
EH3 7NS

0800 377 7330

Website: www.spso.org.uk


East Lothian Energy Efficiency Advice Centre

Changeworks (formerly LEEP)
36 Newhaven Road,
Edinburgh EH6 5PY

0800 512 012

Website: www.changeworks.org.uk

Provides advice on how you could make your home more energy efficient and save money on your fuel bills.


Housing and Welfare Advice and Information

Citizens Advice Bureau

46 Court Street
Haddington
East Lothian

01620 824 471

Website: www.haddingtoncab.co.uk

141 High Street
Musselburgh
East Lothian

0131 653 2748

Website: www.musselburghcab.org.uk

Please contact your local Citizens Advice Bureau to check their opening hours.


Midlothian Women's Aid (also covers East Lothian)

Tel: 0131 663 9827

E-mail: info@womensaideml.org

Website: www.womensaideml.org


Shelter Housing Aid Centre

Tel: 0808 800 444 (Free from mobiles & landlines)

Opening hours: 9 - 5 Mon-Fri

Website: http://scotland.shelter.org.uk


Welfare Rights Services

Brunton Hall
Musselburgh

0131 653 4303

The Welfare Rights team also hold surgeries in local East Lothian Council offices on a regular basis, please contact them for further details. 


Shakti Women’s Aid

Norton Park
57 Albion Road
Edinburgh

0131 475 2399

Website: www.shaktiedinburgh.co.uk

Opening hours: Monday to Friday 10am-4.30pm

Shakti Women’s Aid is a safe, confidential service for all black and minority ethnic women and their children who are experiencing or fleeing domestic abuse.   


The Samaritans

08457 90 90 90

The Samaritans provide confidential, non-judgemental support, 24 hours a day for anyone who is experiencing feelings of distress or despair.


CAPS

(The Consultation & Advocacy Promotion Service)

CAPS provide an independent advocacy service for people in the Lothians with mental health issues.

CAPS Independent Advocacy
Old Stables
Eskmills Park
Station Road
MUSSELBURGH
EH21 7PQ

0131 273 5116

E-mail: avdocate@capsadvocacy.org

Webiste: www.capsadvocacy.org


Amber Mediation & Support

A mediation and support service for families and young people (14 - 24) where there is conflict in the home.

47B Bridge Street
Musselburgh
EH21 6AA

Tel: 0131 202 6737

E-mail: amber@cyrenians.org.uk

Website: www.cyrenians.org.uk


DisabledGo

A web-based disabled access guide.

Website: www.disabledgo.com


Abused Men In Scotland (AMIS)

A national organisation dedicated to supporting men who are experiencing, or who have experienced, domestic abuse.

Unit 1F6 Eric Liddell Centre
15 Morningside Road
Edinburgh
EH10 4DP

Freephone: 0808 800 0024

E-mail: info@abusedmeninscotland.org

Website: www.abusedmeninscotland.org


A Helping Hand With Debt

Information & advice on dealing with debt.

Website: http://www.handwithdebt.co.uk


Benefit Fraud Referral

From 1st November 2014 the DWP will take over responsibility for Fraud Investigation of East Lothian Housing Benefit cases. 

NBFH
PO Box 224
Preston
PR1 1GP

Tel: 0800 854 440
Textphone: 0800 320 0512

Website: www.gov.uk/report-benefit-fraud


Scotland’s Financial Health Service

Website: www.scotlandsfinancialhealthservice.gov.uk

Helpline: 0800 707 6696


Step Change

Debt Advice Charity

Tel: 0800 138 1111

Website: www.stepchange.org/DebtadviceinScotland.aspx

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