Useful Contacts & Links
East Lothian Council
East Lothian Council provide a range of services to people living in East Lothian. You can visit their website at www.eastlothian.gov.uk. The following telephone numbers may also be useful:
|Main Switchboard||01620 827 827|
|Housing Benefit & Council Tax Enquiries||01620 827 827|
|Housing Access Team||0800 169 1611|
|Welfare Rights Team, Brunton Hall||0131 653 5228|
|Building Control and Planning||01620 827 216|
|Recycling Helpline||01620 827 215|
|Special Uplift for large items||01875 824305|
|Dog Warden||01620 827310|
|Social Work Department - Community Care||0845 603 1576|
East Lothian Antisocial Behaviour Helpline
01875 824 307
Or email: firstname.lastname@example.org
You can contact the helpline if you are being affected by antisocial behaviour.
Victim Support Scotland
0845 603 9213
For people who have been affected by crime, either as a victim, witness or family member.
ELVON – Furniture Recycling Project
Macmerry Industrial Estate
ELVON’s good quality second hand furniture is available for people who need furniture and are on benefits – we can make a referral for you.
The Job Centre
0131 456 5100
East Lothian Police Stations
|Dunbar||01368 862 718|
|Musselburgh||0131 665 9696|
|North Berwick||01620 893 585|
|Prestonpans||01875 810 250|
|Tranent||01875 610 333|
Scottish Public Services Ombudsman
99 McDonald Road
0800 377 7330
East Lothian Energy Efficiency Advice Centre
Changeworks (formerly LEEP)
36 Newhaven Road,
Edinburgh EH6 5PY
0800 512 012
Provides advice on how you could make your home more energy efficient and save money on your fuel bills.
Housing and Welfare Advice and Information
Citizens Advice Bureau
46 Court Street
01620 824 471
141 High Street
0131 653 2748
Please contact your local Citizens Advice Bureau to check their opening hours.
Midlothian Women's Aid (also covers East Lothian)
Tel: 0131 663 9827
Shelter Housing Aid Centre
Tel: 0808 800 444 (Free from mobiles & landlines)
Opening hours: 8am - 8pm Mon-Fri, 9am - 5pm Sat-Sun
Welfare Rights Services
0131 653 4303
The Welfare Rights team also hold surgeries in local East Lothian Council offices on a regular basis, please contact them for further details.
Understanding Universal Credit (DWP)
Shakti Women’s Aid
57 Albion Road
0131 475 2399
Opening hours: Monday to Friday 10am-4.30pm
Shakti Women’s Aid is a safe, confidential service for all black and minority ethnic women and their children who are experiencing or fleeing domestic abuse.
08457 90 90 90
The Samaritans provide confidential, non-judgemental support, 24 hours a day for anyone who is experiencing feelings of distress or despair.
(The Consultation & Advocacy Promotion Service)
CAPS provide an independent advocacy service for people in the Lothians with mental health issues.
CAPS Independent Advocacy
0131 273 5116
Amber Mediation & Support
A mediation and support service for families and young people (14 - 24) where there is conflict in the home.
47B Bridge Street
Tel: 0131 202 6737
A web-based disabled access guide. (Formerly DisabledGo)
Abused Men In Scotland (AMIS)
A national organisation dedicated to supporting men who are experiencing, or who have experienced, domestic abuse.
Unit 1F6 Eric Liddell Centre
15 Morningside Road
Freephone: 0808 800 0024
Benefit Fraud Referral
From 1st November 2014 the DWP will take over responsibility for Fraud Investigation of East Lothian Housing Benefit cases.
PO Box 224
Tel: 0800 854 440
Textphone: 0800 320 0512
Scotland’s Financial Health Service
Helpline: 0800 707 6696
Debt Advice Charity
Tel: 0800 138 1111
LGBT Scotland website: www.lgbt.scot
LGBT Helpline Scotland: 0300 123 2523