TIG Talk
31 Aug 2023
Our Tenant Involvement Group (TIG), are a dedicated group of tenant volunteers, who get involved behind the scenes to scrutinise our services, give a tenant’s point of view on our day to day business, help us review policies and strategies, and oversee our Tenant Satisfaction and Tenant Participation Action Plans. They’re a great group of people, and we’d love for you to meet them.
So they’ve given us a wee sample of their last meeting:
Overheard after a recent TIG (Tenants Involvement Group) meeting at ELHA Offices in Haddington, between:
Wee Al (Alan Boyd, Convenor, who declined to provide a photo for a sprite, so we improvised)
Big Sandy (Sandy Scott, Vice Convenor)
Dab Hand Dave (David Barrie)
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Lads that was a poor turnout for the TIG Meeting today. What can we do to generate interest and encourage more tenants to participate in the TIG? The more tenants that can be persuaded to participate would provide a wider variety of opinion, and encouragement with ELHA to provide a better service delivery, prioritising the needs of tenants, improving tenant satisfaction, and avoiding complaints. |
| We could try enticing them with the delicious cakes, pastries and coffee that ELHA provide at each meeting, and also with the intermittent social outings and bus trips on offer to view their Property Portfolio. | |
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Or we could just point out the importance of ELHA tenants working closely with the Association to encourage good engagement to ensure that ALL tenants have the opportunity to help shape the Housing services that they are entitled to. |
| Aye, when you put it like that, it is hard to understand why there is a general reluctance for tenants to get involved. | |
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Maybe we just haven't been able to target them effectively enough. Which is disappointing, because we all know from experience, what a rewarding and fun time can be experienced for really, what is just a small outlay of time. |
| We could try the insertion of a newsletter to be included in the ELHA magazine. | |
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That is what we will do then. |
So, if anyone is interested in getting involved in the serious and rewarding business of the Tenants Involvement Group, whilst at the same time enjoying a good blether, coffee and cake, please come along to the next, or any TIG meeting. We would all love to see you there. You will find it illuminating and insightful and can be involved as much or as little as you want.
For details, please contact Housing Manager, Claire MacMillan at enquiries@elha.com, who will give you details of when and where.
Or email:
