Pension Credit Case Reviews

The DWP has started contacting selected customers for Pension Credit case reviews, to help make sure they are receiving the correct amount of Pension Credit. If you are contacted about a review, you may be asked for additional information, such as recent bank statements. Being selected for a review does not mean you have done anything wrong. 

If you would like to do your own review, our Money & Home Energy Adviser, Andrew Collinge, can help.  You can request a call with Andrew by filling in the Money Advice form in your My Home account, or call our Customer Services Team on 01620 825032 to arrange a call back or home visit from Andrew.