Money & Home Energy Advice from Andrew

Our Money and Home Energy Adviser, Andrew Collinge, has been with us since early 2024 and is becoming a well known face around our communities.  Andrew has worked with people about to move into their first ever independent home, to tenants who have been with us since their homes were built many years ago. 

Andrew is really keen to bust the myth that money and home energy advice is about dealing with debts.  Debt is one aspect that Andrew can support with, but the service is about so much more.  Andrew helps people to check that they are receiving all the benefits they are entitled to (because many people aren’t!) and can assist with new applications and supporting people to challenge decisions that they feel aren’t right.  He can also provide support with many other areas including helping with grant applications, Council Tax issues, dealing with energy suppliers, energy efficiency measures and assisting with budgeting.

Though our Money and Home Energy Advice service was just getting off the ground during 2024/25, Andrew received 225 referrals for assistance, helped 113 tenants in rent arrears and, overall, helped our tenants to be better off by a whopping £237,635.64.  For the first six months of this year, the total gains for our tenants stood at a fantastic £136,835.40. 

Please contact Andrew either by completing the Money Advice form in your My Home account, emailing enquiries@elha.com or telephoning 01620 825032 if you think that there is anything he may be able to help you with.  Andrew’s service is completely confidential, and he is always happy to have an initial chat about your circumstances, and can also arrange to come to see you or meet in our office.

Please read the case study below which gives an example of the type of support that Andrew can provide.