Fraud Prevention


Published: 11/02/2021

If we make a major change to our services, we will always write to you to let you know.  If you are paper free, you will either receive a PDF letter attached to an e-mail or a branded newsletter-style update.

If you receive an e-mail that appears to be from us, asking you to change the bank details for your next rent payment, don't make any changes but instead please contact our Finance Team by e-mailing or calling on 01620 825032 and choosing the rent payment options on the phone system.

You can also check the correct information by logging into your My Home account and clicking Do More in the My Account Box – our bank details are halfway down the page.

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