ELHA Goes Through the Looking Glass

Published: 25/08/2017

“Do you know, I always thought unicorns were fabulous monsters?  I never saw one before!” said Alice.  “Well now that we have seen each other,” said the unicorn, “if you believe in me, I’ll believe in you.”

With the majority of ELHA’s tenants (56%) now using their digital My Home accounts to access services, 28% of tenants now paper free and rent discounts of up to £20.00 a month now a reality, this year’s Through the Looking Glass report follows on perfectly from last year’s first forays into Wonderland, and the adventures continue…

Everything is pretty much the same – it’s just different, that’s all.  And for the first time we meet talking unicorns, lions and Knights in Shining Armour, as well as a special cameo appearance by Alice Herself, if you can spot her!

But aside from all this nonsense, this year’s How We’re Doing report contains all the (genuine!) facts and figures about the year just past along with some very wise words from our caterpillar Chairman, and a fond farewell from our Queen of Hearts, the Convenor of our Tenant Involvement Group.  One thing is for sure though – time has not stood still, and with our rent discounts we have also shown the Mad Hatter’s assertion that “you can have more but you can’t have less” to be quite wrong.

To download this year’s report, click the button below.  If you’ve any comments or questions, e-mail us at wonderland@elha.com.

How We're Doing

  • Healthy Happy Homes
  • Scottish Federation of Housing Associations
  • get texthelp Browsealoud
  • Happy to Translate
  • Disability Confident Employer
  • Digital Participation Signatory