Happy to Translate
We are part of the Happy to Translate scheme, which promotes good practice and awareness of the needs of non-English speakers who use our services.
In order to carry this out, we use the Happy to Translate toolkit, which helps staff identify the language a customer speaks, we use LanguageLine Solutions for interpretation services and can provide translated information where required. We also make on-line translation tools available on every page of our website (it's the Google Translate box at the bottom of the page).
For more information on Happy to Translate, visit their website.