Help With Financial Problems

Our Money Advice Service

Read about our Money Advice Service

East Lothian Council Welfare Rights Team

East Lothian Council provides free, independent and confidential advice in all matters relating to benefits.

Welfare Rights,
Brunton Hall,

Tel: 0131 653 5230

Dealing with Debts

If you are having problems paying other bills or debts please seek help.  There are various agencies who offer sympathetic, independent and confidential advice.

Citizens Advice Bureau

Haddington Office:
46 Court Street,
01620 824 471

Musselburgh Office:
141 High Street,
0131 653 2748

Money Advice Service (MAS)

MAS is a service which offers free, easy to use tools and impartial advice on a wide range of money matters.

Universal Credit Help Page

Tel: 0300 500 5000


Shelter Housing Advice Centre

Musselburgh Office:
Brunton Hall,
08445 152 400

Edinburgh Office:
4th Floor,
6 Charlotte Street
0808 800 444

National Debt Line - Telephone 0808 808 4000

National Debtline has trained advisors who will help you. They can draw up repayment plans in order to get debt problems under control.  Please don’t put off asking for help - with the right advice, most debt problems can be turned around and you can start to feel better.

Watch East Lothian Council's Welfare Reform Videos on YouTube:

Debt Crisis
Rent Arrears

Digital Support for Universal Credit Claims

There is help available for tenants who have difficulty managing their Universal Credit claim on-line.

Supported and Non-Supported Access Points

Digital Support for Universal Credit


  • Healthy Happy Homes
  • Scottish Federation of Housing Associations
  • Happy to Translate
  • Disability Confident Employer
  • Digital Participation Signatory
  • Cyber Essentials Certified