Consultations & Surveys
We will consult you on issues which affect you, such as proposed increases in rent or service charges, or changes to our policies or the introduction of new policies.
We also consult tenants on small day-to-day issues like options for resolving parking disputes - these may be a simple form, or a 5 minute survey card in with your tenant newsletter or in your My Home account.
Taking part in consultations and surveys gives you a say in how we do things. If we are consulting on a change in policy, and a majority of our tenants oppose the change, then our Management Committee have to take those opinions into consideration.