Care of Neighbourhoods

We try to make sure that all of our estates are nice places to live. We do this by checking communal areas regularly to make sure the standard is acceptable, doing an annual estate inspection, and addressing any problems which arise from these. We also operate a garden care scheme.

We operate a stair cleaning contract in many of our stairs for which residents are required to pay a service charge. We monitor this contract on a regular basis to ensure that the work is being carried out satisfactorily. We will carry out an annual satisfaction survey of this contract to obtain tenants views and to ensure a high level of service is being achieved.

View the stair cleaning specifications, and check My Home for stair cleaning dates.

You can help by reporting any problems to your Housing Officer, or by contacting the on-line Housing Office.

Services

  • Healthy Happy Homes
  • Scottish Federation of Housing Associations
  • get texthelp Browsealoud
  • Happy to Translate
  • Disability Confident Employer