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East Lothian Housing Association

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  • Home
  • Services
    • My Home
      • Key Tenant
      • My House
      • My Account
      • My Tenancy
      • My Ideas & Opinions
      • Sharing Owners
    • Finding a New Home
      • Registering with These Homes
      • Applying for a New Home
        • Application Limits
        • Allocation
        • Priority Passes
        • Waiting List Length
        • Star Ratings
      • Mutual Exchanges
        • Mutual Exchanges Search
        • Join the Exchange List
        • Mutual Exchange List Application
        • Mutual Exchanges Changes
        • Applying for a Mutual Exchange
        • Exchanging Your Home
      • Shared Ownership
      • LIFT Scheme
      • Low Cost Home Ownership
      • Transfers
      • Homelessness
      • Other Housing Associations in East Lothian
      • Private Landlords
      • Moving Home
      • Where We Have Homes
      • New Developments
      • Available Properties
    • Paying Your Rent
      • Rent Payment Options
      • Your Rent
      • The Rent Collector
      • Housing Benefit & Universal Credit
      • Right to Withhold Rent
      • Key Tenant Scheme
      • Former Tenant Refunds
    • Looking After Your Home, Repairs & Maintenance
      • Looking After Your Home
        • Insurance
        • Frost Protection & Burst Pipes
        • Preventing Condensation
        • Electrical Problems
        • Fire & Smoke Alarms
        • Gas and Carbon Monoxide
        • Door & Window Safety
        • Security
        • Property Inspections
      • Right to Repair
      • Who is Responsible for Repairs?
      • Chargeable Repairs
      • Tenant Improvements
      • Stair Cleaning
      • Planned Maintenance & Servicing
        • Maintenance Calendar
        • Lifespans of Fixtures & Fittings
      • Adaptions
      • Heating
        • Underfloor Heating
        • Storage Heating
        • Electric Wet Heating
        • ista Heating
      • Asbestos
      • Condensation & Mould
    • Tenancy Support
      • My Home - Friends and Family
      • Money & Home Energy Advice Service
        • Money & Home Energy Advice Service Referral
        • Financial Help
        • Claiming Universal Credit
      • Energy Help
      • On Line Housing Office
      • Rental Exchange
        • Rental Exchange Privacy Policy
      • Domestic Abuse
      • When a Tenant Dies
        • Ending the Tenancy
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    • Making a Complaint
      • Neighbour Complaints, ASB & Mediation
        • Dealing With Anti-Social Behaviour
        • Resolution Services
        • Dog Nuisance
        • Noise Nuisance
        • Children
        • Untidy or Overgrown Areas
        • Cars
        • Waste, Recycling & Bin Stores
        • Drug Dealing
        • Resources
      • Comments & complaints
    • Your Tenancy Rights & Responsibilities
      • Your Tenancy Agreement
        • Moving into your New Home
        • Security of your Tenancy
        • Joint Tenancies
        • Succession
        • Subletting & Lodgers
        • Running a Business from Home
        • Pets
        • Right to Buy
      • Your Neighbourhood
        • Care of Neighbourhoods
        • Car Parking
        • Garages & Garage Plots
        • Gardens
        • Garden Care Scheme
          • Garden Care Specification
        • Rubbish Disposal
    • Factoring
  • Join In
    • What is Tenant Participation?
    • Tenant Participation Action Plans
    • Tenant Involvement Group
    • Tenant Scrutiny
    • Tenant Organisations
    • Consultation & Information
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      • 2023 Rent Increase Consultation
      • 2022 Rent Increase Consultation
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    • Leaflets
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      • Minutes of Meetings
      • Agendas & Reports
  • About us
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      • Happy to Translate
    • Vacancies At ELHA
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      • Performance 365
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      • Scottish Housing Regulator Inspection Report
      • How We're Doing
      • ARC Landlord Report
      • Annual Reports
      • Complaints Analysis
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    • Customer Service Standards
      • Customer Service Timescales
      • Customer Service Expectations
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Find us

East Lothian Housing Association
18-20 Market Street
Haddington
East Lothian
EH41 3JL

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Office opening times

Mon
9.00am – 4.30pm
Tue
10.00am – 4.30pm
Wed
9.00am – 4.30pm
Thurs
9.00am – 4.30pm
Fri
9.00am – 4.00pm

Useful numbers

General Enquiries
01620 825032

Repair Line
03000 999 247

More Information

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East Lothian Housing Association is a Scottish charity and registered social landlord under the Housing (Scotland) Act 2001 (Scottish Charity No SC028900).
Registered under the Co-operative and Community Benefit Societies Act 2014 No. 2266R(S)

© 2024 East Lothian Housing Association