east lothian housing association

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        • Dealing With Anti-Social Behaviour
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    • Your Tenancy Rights & Responsibilities
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        • Security of your Tenancy
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        • Minutes 30 May 2019
        • Minutes 15 August 2019
        • Minutes 26 September 2019
        • 30 November 2019
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        • 20 August 2020
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        • 30 November 2019
        • 26 February 2020
        • 28 May 2020
        • 20 August 2020
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      • Performance 365
      • Tenant Satisfaction Survey
      • SHR Inspection Report
      • How We're Doing
      • ARC Landlord Report
      • Annual Reports
      • Complaints Analysis
    • More Information
      • Frequently Asked Questions
      • Terms and Conditions
      • How We Use Your Personal Information
      • Privacy Policy
      • Paper Free Campaign
      • My Home
      • Housing Offer Areas
      • Rent Collector App End User Licence Agreement And Terms Of Use
    • News
      • Is it a Bird? Is it a Plane? Is it…. a Rent Freeze?
      • Lockdown - Again
      • These Homes – Coming Soon
      • Get Involved from Home
      • New Staff
      • Social Media
      • Closure Dates & Repair Service
      • Housing Officer Areas
      • Check Your E-mail!
      • If You Pay Your Rent By Phone…
      • What's This...?
      • Thank You!
      • Your Account is Changing (except it’s not really)
      • Benefit Update!
      • New Fire Alarm Regulations
      • Winter is Coming - Are You Ready?
      • Our Performance
      • Our (online) Annual General Meeting
      • Did You see an ID Badge?
      • A Warm Winter Message from Anne!
      • How I’ve Helped Tenants Like You
      • Stay Up to Date
      • Winter Fuel Payment
      • Warm Home Discount Scheme
      • Top Energy Tips
      • We’re Extending Our Assistance Scheme
      • 1,000!
      • Clocks, Timers and Energy Advice
      • Garden Competition Winners!
      • Welcome, Ian Riding, Our New Housing Officer
      • Home Contents Insurance
      • What is Scottish Housing Day?
      • It's Scottish Housing Day
      • More New Builds
      • Celebrating Digital Communication
      • Home Energy Advice – New Service
      • New Homes!
      • Send Us Your Garden (photos)! Win Shopping Vouchers!
      • New Tenant Participation Strategy Leaflet
      • Job Start Payment
      • Tenant Voice Scotland
      • Scottish Housing Day 2020
      • Open letter from the Minister for local Government, Housing and Planning to social housing tenants in Scotland
      • When We Visit You
      • Anne to the Rescue!
      • Social Distancing
      • Bins!
      • Hope for the Best, Prepare for the Worst!
      • Top Secret: TIG-Web Wants You (Shopping Vouchers Available!)
      • Newsflash 22-06-20
  • Contact Us

  • Home
  • Services
    • Finding a New Home
      • Registering for Housing
      • Applying for a Home
        • Application Limits
        • Allocation
        • Priority Passes
        • Waiting List Length
        • Star Ratings
      • Mutual Exchanges
        • Mutual Exchanges Search
        • Mutual Exchanges Advertising
        • Mutual Exchanges Changes
      • Shared Ownership
      • LIFT Scheme
      • Transfers
      • Homelessness
      • Other Housing Associations
      • Private Landlords
      • Moving Home
      • Where We Have Homes
      • New Developments
      • Other Properties for Rent
    • Paying Your Rent
      • Rent Payment Options
      • Your Rent
      • Housing Benefit & Universal Credit
      • Right to Withhold Rent
      • Key Tenant Scheme
    • Looking After Your Home, Repairs & Maintenance
      • Looking After Your Home
        • Insurance
        • Frost Protection & Burst Pipes
        • Preventing Condensation
        • Electrical Problems
        • Fire & Smoke Alarms
        • Gas and Carbon Monoxide
        • Door & Window Safety
        • Security
      • Right to Repair
      • Who is Responsible for Repairs?
      • Chargeable Repairs
      • Tenant Improvements
      • Stair Cleaning
      • Planned Maintenance & Servicing
        • Maintenance Calendar
      • Adaptions
    • Tenancy Support
      • My Home - Friends and Family
      • Money Advice Service
        • Money Advice Service Referral
        • Financial Help
        • Claiming Universal Credit
      • ELHA Assistance Scheme
      • Energy Help
      • On Line Housing Office
      • Rental Exchange
        • Rental Exchange Privacy Policy
      • Domestic Abuse
      • Useful Links
    • Making a Complaint
      • Neighbour Complaints, ASB & Mediation
        • Dealing With Anti-Social Behaviour
        • Resolution Services
      • Comments & complaints
    • Your Tenancy Rights & Responsibilities
      • Your Tenancy Agreement
        • Moving into your New Home
        • Security of your Tenancy
        • Joint Tenancies
        • Succession
        • Subletting & Lodgers
        • Running a Business from Home
        • Pets
        • Right to Buy
      • Your Neighbourhood
        • Care of Neighbourhoods
        • Car Parking
        • Garages & Garage Plots
        • Gardens
        • Garden Care Scheme
          • Garden Care Specification
        • Rubbish Disposal
  • Join In
    • What is Tenant Participation?
    • Tenant Participation Action Plans
    • Tenant Involvement Group
    • Tenant Scrutiny
    • Tenant Organisations
    • Consultation & Information
  • Downloads
    • Documents & Reports
    • Talkback Newsletter
    • Leaflets
    • Forms
    • Policies
    • Assurance Statement
    • Management Committee
      • Minutes of Meetings
        • Minutes 30 May 2019
        • Minutes 15 August 2019
        • Minutes 26 September 2019
        • 30 November 2019
        • 26 February 2020
        • 28 May 2020
        • 20 August 2020
      • Agendas & Reports
        • 30 November 2019
        • 26 February 2020
        • 28 May 2020
        • 20 August 2020
  • About Us
    • Our Publication Framework
      • Our Guide to Information
      • Who We Are and What We Do
      • How We Work and Make Decisions
      • Our Income and How We Spend It
        • Register of Contracts Awarded
        • Staff and Committee Expenses
      • Our Services
      • Who We Work With
      • How We Measure and Report Performance
      • Our Key Policies
    • Our Vision
      • Healthy Happy Staff
      • Happy to Translate
    • Vacancies at ELHA
    • Our Performance
      • Performance 365
      • Tenant Satisfaction Survey
      • SHR Inspection Report
      • How We're Doing
      • ARC Landlord Report
      • Annual Reports
      • Complaints Analysis
    • More Information
      • Frequently Asked Questions
      • Terms and Conditions
      • How We Use Your Personal Information
      • Privacy Policy
      • Paper Free Campaign
      • My Home
      • Housing Offer Areas
      • Rent Collector App End User Licence Agreement And Terms Of Use
    • News
      • Is it a Bird? Is it a Plane? Is it…. a Rent Freeze?
      • Lockdown - Again
      • These Homes – Coming Soon
      • Get Involved from Home
      • New Staff
      • Social Media
      • Closure Dates & Repair Service
      • Housing Officer Areas
      • Check Your E-mail!
      • If You Pay Your Rent By Phone…
      • What's This...?
      • Thank You!
      • Your Account is Changing (except it’s not really)
      • Benefit Update!
      • New Fire Alarm Regulations
      • Winter is Coming - Are You Ready?
      • Our Performance
      • Our (online) Annual General Meeting
      • Did You see an ID Badge?
      • A Warm Winter Message from Anne!
      • How I’ve Helped Tenants Like You
      • Stay Up to Date
      • Winter Fuel Payment
      • Warm Home Discount Scheme
      • Top Energy Tips
      • We’re Extending Our Assistance Scheme
      • 1,000!
      • Clocks, Timers and Energy Advice
      • Garden Competition Winners!
      • Welcome, Ian Riding, Our New Housing Officer
      • Home Contents Insurance
      • What is Scottish Housing Day?
      • It's Scottish Housing Day
      • More New Builds
      • Celebrating Digital Communication
      • Home Energy Advice – New Service
      • New Homes!
      • Send Us Your Garden (photos)! Win Shopping Vouchers!
      • New Tenant Participation Strategy Leaflet
      • Job Start Payment
      • Tenant Voice Scotland
      • Scottish Housing Day 2020
      • Open letter from the Minister for local Government, Housing and Planning to social housing tenants in Scotland
      • When We Visit You
      • Anne to the Rescue!
      • Social Distancing
      • Bins!
      • Hope for the Best, Prepare for the Worst!
      • Top Secret: TIG-Web Wants You (Shopping Vouchers Available!)
      • Newsflash 22-06-20
  • Contact Us

30 November 2019

Downloads

  • Documents & Reports
  • Talkback Newsletter
  • Leaflets
  • Forms
  • Policies
  • Assurance Statement
  • Management Committee
    • Minutes of Meetings
      • Minutes 30 May 2019
      • Minutes 15 August 2019
      • Minutes 26 September 2019
      • 30 November 2019
      • 26 February 2020
      • 28 May 2020
      • 20 August 2020
    • Agendas & Reports
      • 30 November 2019
      • 26 February 2020
      • 28 May 2020
      • 20 August 2020
  • Healthy Happy Homes
  • Scottish Federation of Housing Associations
  • get texthelp Browsealoud
  • Happy to Translate
  • Disability Confident Employer
  • Digital Participation Signatory
  • Cyber Essentials Certified

Find us on Google Maps

East Lothian Housing Association
18-20 Market Street
Haddington
East Lothian
EH41 3JL

Office Opening Times

Mon9.00am-4.30pm
Tue10.00am-4.30pm
Wed9.00am-4.30pm
Thurs9.00am-4.30pm
Fri9.00am-4.00pm

Useful Numbers

GENERAL ENQUIRIES
01620 825032

REPAIRLINE
03000 999 247

On Facebook

Not so much a Mythbuster as a Public Service Announcement today. The snow has pulled down a lot of the... See more

7 hours ago

Did you know that the Red Cross provide free First Aid apps?

2 days ago

There are no newly available properties advertised this week, but there are still several 2 bedroom flats... See more

3 days ago

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East Lothian Housing Association is a Scottish charity and registered social landlord under the Housing (Scotland) Act 2001 (Scottish Charity No SC028900).

Registered under the Co-operative and Community Benefit Societies Act 2014 No. 2266R(S)