east lothian housing association

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      • ELHA Assistance Scheme
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        • Rental Exchange Privacy Policy
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    • Making a Complaint
      • Neighbour Complaints, ASB & Mediation
        • Dealing With Anti-Social Behaviour
        • Resolution Services
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    • Your Tenancy Rights & Responsibilities
      • Your Tenancy Agreement
        • Moving into your New Home
        • Security of your Tenancy
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    • What is Tenant Participation?
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      • Rent Consultation 2021
      • Rent Consultation 2022
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    • Leaflets
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    • Policies
    • Assurance Statement
    • Management Committee
      • Minutes of Meetings
        • 30 November 2019
        • 26 February 2020
        • 28 May 2020
        • 20 August 2020
        • 26 November 2020
        • 25 February 2021
        • 25 March 2021
        • 27 May 2021
        • 26 August 2021
        • 30 September 2021
        • 26 November 2021
        • 24 February 2022
        • 24 March 2022
      • Agendas & Reports
        • 30 November 2019
        • 26 February 2020
        • 28 May 2020
        • 20 August 2020
        • 26 November 2020
        • 25 February 2021
        • 25 March 2021
        • 27 May 2021
        • 26 August 2021
        • 30 September 2021
        • 26 November 2021
        • 24 February 2022
        • 24 March 2022
  • About Us
    • Our Publication Framework
      • Our Guide to Information
      • Who We Are and What We Do
      • How We Work and Make Decisions
      • Our Income and How We Spend It
        • Register of Contracts Awarded
        • Staff and Committee Expenses
      • Our Services
      • Who We Work With
      • How We Measure and Report Performance
      • Our Key Policies
    • Our Vision
      • Healthy Happy Staff
      • Happy to Translate
    • Vacancies at ELHA
    • Our Performance
      • Performance 365
      • Tenant Satisfaction Survey
      • SHR Inspection Report
      • How We're Doing
      • ARC Landlord Report
      • Annual Reports
      • Complaints Analysis
    • More Information
      • Frequently Asked Questions
      • Terms and Conditions
      • How We Use Your Personal Information
      • Privacy Policy
      • Paper Free Campaign
      • Housing Officer Areas
      • Rent Collector
      • Rent Collector App End User Licence Agreement And Terms Of Use
      • Rent Collector FAQs
    • News
      • Home Energy Advice
      • New Staff
      • TIG Panel
      • Engagement Plan
      • Complaints and Significant Performance Failures
      • Interlinked Smoke Alarms – Information for Sharing Owners
      • Information for the Parents of Teenagers
      • Tips from Anne - Budgeting
      • New Build Update
      • Planned Maintenance Calendar
      • Right to Repair and Alternative Contractors
      • Homes for Ukraine
      • We stand with Ukraine ...and with our tenants
      • Rent Increase Consultation – Headline Results
      • The Good, The Bad And The Ugly
      • Rising Energy Prices
      • Help So Far
      • 2022 Rent Increase - Have Your Say
      • Energy Vouchers Available!
      • Become a Tenant Adviser
      • Festive Closure Dates
      • New Year, New Home?
      • Service Charges
      • Updates for Families on Benefits
      • Winter Talkback
      • Universal Credit Update - Autumn Budget
      • Get Ready for Winter
      • Winter Road Maintenance
      • These Homes Update
      • Hope for the Best, Prepare for the Worst!
      • Health in Mind
      • Don't Switch Energy Supplier
      • Update on getting the Warm Home Discount
      • Tips for Saving Energy
      • Get Ready for the Child Disability Payment
      • Understanding Energy Bills
      • Are You an Unpaid Carer?
      • 2021 Assurance Statement
      • Did You Know…
      • The end of the £20 UC Uplift
      • Connecting Scotland
      • Get a LIFT onto the Property Ladder
      • Self-isolation Support Grants
      • How To Get A Quick(er) Answer
      • Legionella Risk Assessments
      • Halogen Bulbs
      • Scam Alert
      • The Spark
      • Wimpey’s Community Clean Up Day!
      • Estate Complaints
  • Contact Us

  • Home
  • Services
    • Finding a New Home
      • Registering for Housing
      • Applying for a Home
        • Application Limits
        • Allocation
        • Priority Passes
        • Waiting List Length
        • Star Ratings
      • Mutual Exchanges
        • Mutual Exchanges Search
        • Mutual Exchanges Advertising
        • Mutual Exchanges Changes
      • Shared Ownership
      • LIFT Scheme
      • Transfers
      • Homelessness
      • Other Housing Associations
      • Private Landlords
      • Moving Home
      • Where We Have Homes
      • New Developments
      • Available Properties
    • Paying Your Rent
      • Rent Payment Options
      • Your Rent
      • Housing Benefit & Universal Credit
      • Right to Withhold Rent
      • Key Tenant Scheme
    • Looking After Your Home, Repairs & Maintenance
      • Looking After Your Home
        • Insurance
        • Frost Protection & Burst Pipes
        • Preventing Condensation
        • Electrical Problems
        • Fire & Smoke Alarms
        • Gas and Carbon Monoxide
        • Door & Window Safety
        • Security
      • Right to Repair
      • Who is Responsible for Repairs?
      • Chargeable Repairs
      • Tenant Improvements
      • Stair Cleaning
      • Planned Maintenance & Servicing
        • Maintenance Calendar
      • Adaptions
    • Tenancy Support
      • My Home - Friends and Family
      • Money Advice Service
        • Money Advice Service Referral
        • Financial Help
        • Claiming Universal Credit
      • ELHA Assistance Scheme
      • Energy Help
      • On Line Housing Office
      • Rental Exchange
        • Rental Exchange Privacy Policy
      • Domestic Abuse
      • Useful Links
    • Making a Complaint
      • Neighbour Complaints, ASB & Mediation
        • Dealing With Anti-Social Behaviour
        • Resolution Services
      • Comments & complaints
    • Your Tenancy Rights & Responsibilities
      • Your Tenancy Agreement
        • Moving into your New Home
        • Security of your Tenancy
        • Joint Tenancies
        • Succession
        • Subletting & Lodgers
        • Running a Business from Home
        • Pets
        • Right to Buy
      • Your Neighbourhood
        • Care of Neighbourhoods
        • Car Parking
        • Garages & Garage Plots
        • Gardens
        • Garden Care Scheme
          • Garden Care Specification
        • Rubbish Disposal
    • Factoring
  • Join In
    • What is Tenant Participation?
    • Tenant Participation Action Plans
    • Tenant Involvement Group
    • Tenant Scrutiny
    • Tenant Organisations
    • Consultation & Information
      • Rent Consultation 2021
      • Rent Consultation 2022
  • Downloads
    • Documents & Reports
    • Talkback Newsletter
    • Leaflets
    • Forms
    • Policies
    • Assurance Statement
    • Management Committee
      • Minutes of Meetings
        • 30 November 2019
        • 26 February 2020
        • 28 May 2020
        • 20 August 2020
        • 26 November 2020
        • 25 February 2021
        • 25 March 2021
        • 27 May 2021
        • 26 August 2021
        • 30 September 2021
        • 26 November 2021
        • 24 February 2022
        • 24 March 2022
      • Agendas & Reports
        • 30 November 2019
        • 26 February 2020
        • 28 May 2020
        • 20 August 2020
        • 26 November 2020
        • 25 February 2021
        • 25 March 2021
        • 27 May 2021
        • 26 August 2021
        • 30 September 2021
        • 26 November 2021
        • 24 February 2022
        • 24 March 2022
  • About Us
    • Our Publication Framework
      • Our Guide to Information
      • Who We Are and What We Do
      • How We Work and Make Decisions
      • Our Income and How We Spend It
        • Register of Contracts Awarded
        • Staff and Committee Expenses
      • Our Services
      • Who We Work With
      • How We Measure and Report Performance
      • Our Key Policies
    • Our Vision
      • Healthy Happy Staff
      • Happy to Translate
    • Vacancies at ELHA
    • Our Performance
      • Performance 365
      • Tenant Satisfaction Survey
      • SHR Inspection Report
      • How We're Doing
      • ARC Landlord Report
      • Annual Reports
      • Complaints Analysis
    • More Information
      • Frequently Asked Questions
      • Terms and Conditions
      • How We Use Your Personal Information
      • Privacy Policy
      • Paper Free Campaign
      • Housing Officer Areas
      • Rent Collector
      • Rent Collector App End User Licence Agreement And Terms Of Use
      • Rent Collector FAQs
    • News
      • Home Energy Advice
      • New Staff
      • TIG Panel
      • Engagement Plan
      • Complaints and Significant Performance Failures
      • Interlinked Smoke Alarms – Information for Sharing Owners
      • Information for the Parents of Teenagers
      • Tips from Anne - Budgeting
      • New Build Update
      • Planned Maintenance Calendar
      • Right to Repair and Alternative Contractors
      • Homes for Ukraine
      • We stand with Ukraine ...and with our tenants
      • Rent Increase Consultation – Headline Results
      • The Good, The Bad And The Ugly
      • Rising Energy Prices
      • Help So Far
      • 2022 Rent Increase - Have Your Say
      • Energy Vouchers Available!
      • Become a Tenant Adviser
      • Festive Closure Dates
      • New Year, New Home?
      • Service Charges
      • Updates for Families on Benefits
      • Winter Talkback
      • Universal Credit Update - Autumn Budget
      • Get Ready for Winter
      • Winter Road Maintenance
      • These Homes Update
      • Hope for the Best, Prepare for the Worst!
      • Health in Mind
      • Don't Switch Energy Supplier
      • Update on getting the Warm Home Discount
      • Tips for Saving Energy
      • Get Ready for the Child Disability Payment
      • Understanding Energy Bills
      • Are You an Unpaid Carer?
      • 2021 Assurance Statement
      • Did You Know…
      • The end of the £20 UC Uplift
      • Connecting Scotland
      • Get a LIFT onto the Property Ladder
      • Self-isolation Support Grants
      • How To Get A Quick(er) Answer
      • Legionella Risk Assessments
      • Halogen Bulbs
      • Scam Alert
      • The Spark
      • Wimpey’s Community Clean Up Day!
      • Estate Complaints
  • Contact Us

26 November 2020

Downloads

  • Documents & Reports
  • Talkback Newsletter
  • Leaflets
  • Forms
  • Policies
  • Assurance Statement
  • Management Committee
    • Minutes of Meetings
      • 30 November 2019
      • 26 February 2020
      • 28 May 2020
      • 20 August 2020
      • 26 November 2020
      • 25 February 2021
      • 25 March 2021
      • 27 May 2021
      • 26 August 2021
      • 30 September 2021
      • 26 November 2021
      • 24 February 2022
      • 24 March 2022
    • Agendas & Reports
      • 30 November 2019
      • 26 February 2020
      • 28 May 2020
      • 20 August 2020
      • 26 November 2020
      • 25 February 2021
      • 25 March 2021
      • 27 May 2021
      • 26 August 2021
      • 30 September 2021
      • 26 November 2021
      • 24 February 2022
      • 24 March 2022
  • Healthy Happy Homes
  • Scottish Federation of Housing Associations
  • get texthelp Browsealoud
  • Happy to Translate
  • Disability Confident Employer
  • Digital Participation Signatory
  • Cyber Essentials Certified

Find us on Google Maps

East Lothian Housing Association
18-20 Market Street
Haddington
East Lothian
EH41 3JL

Office Opening Times

Mon9.00am-4.30pm
Tue10.00am-4.30pm
Wed9.00am-4.30pm
Thurs9.00am-4.30pm
Fri9.00am-4.00pm

Useful Numbers

GENERAL ENQUIRIES
01620 825032

REPAIRLINE
03000 999 247

On Facebook

Housing Benefit (for those under pension age), Employment and Support Allowance (Income Related), Income... See more

3 days ago

We have three newly available properties this week, plus there's still time to apply for last week's... See more

4 days ago

£325 for most benefit claimants

More than eight million UK claimants of Universal Credit, Tax Credits,... See more

6 days ago

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East Lothian Housing Association is a Scottish charity and registered social landlord under the Housing (Scotland) Act 2001 (Scottish Charity No SC028900).

Registered under the Co-operative and Community Benefit Societies Act 2014 No. 2266R(S)